Back Office Officer

xs; Kampung Cendana; Hybrid; MYR 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Hybrid work

Full-time employment

Annual Leave

Global team

Job summary

XS is seeking a dedicated Back Office Officer in Malaysia to manage KYC, account openings, and AML monitoring for a fast-growing multi-asset CFD broker. You will prepare regulatory reports and enhance internal controls to support compliant operations.

This full-time, hybrid role offers competitive remuneration, medical insurance, and a multicultural, global team environment with opportunities for growth.

Qualifications

• University degree in Economics/Finance/Business or related field.
• Prior experience in a similar Back Office role.
• Proficient in MS Office and regulatory procedures.

Responsibilities

• Ensuring KYC procedures are correctly implemented for all clients.
• Executing account opening, maintenance and closure tasks.
• Monitoring client accounts for suspicious activity and AML reporting.
• Preparing regulatory reports for back office operations.
• Improving internal processes, systems, and controls.

Skills

KYC compliance

AML awareness

Account opening

Regulatory reporting

Client on-boarding

Microsoft Office

English fluency

Team collaboration

Education

Bachelor’s degree in Economics/Finance/Business

Tools

MS Excel

MS Word

Job description

XS is a licensed fast-growing Multi-Asset CFD Broker, looking to hire a dynamic Back Office Officer to join our team of experts!

XS has received numerous awards such as the “Best Multi-Asset Broker - LATAM” from the UF Awards LATAM in Mexico 2024, the “Most Secure Broker” from the Oman Summit Smart Vision in Oman 2024 and the “Global Broker of the Year” from the Traders Fair Awards in Vietnam 2023.

At XS, we're dedicated to maintaining a positive, supportive, and friendly work environment as we build a solid team of high-level professionals. Join us in shaping the future of XS and unlock your potential in an environment that values diversity, growth, and excellence.

Responsibilities:

• Ensuring effective implementation of Know your Customer (KYC) procedure to all potential and existing Clients in line with the company policies and procedures
• Executing daily tasks relating to account opening / maintenance and closures
• Monitoring of clients’ accounts regarding suspicious transactions and notifying the AMLCO when clients’ investment/economic profiles do not match
• Preparing various regulatory reports related to back office
• Identifying and enhancing internal procedures, systems, and controls
• Communicating with other internal departments and the Company’s partners
• Providing regular progress and management reporting, including KPI
• Resolving internal and external queries in a timely and professional manner
• Taking initiative, delegating effectively, and communicating clearly to meet the department’s goals
• Account Opening Procedures: individual and corporate
• Improve overall client satisfaction by ensuring a smooth and efficient on boarding experience
• Updating Back Office manual according to any changes in procedures
• Contribute to maintaining a positive work environment

Requirements:

• University degree in Economics/Finance/Business or in a related field
• Previous experience in a similar role is amust
• Able to work in different shifts (Morning shift = 7:00/8:00 am till 16:00/17:00 pm/ Afternoon shift = 15:00/16:00 pm till 00:00/1:00 am/ Middle shift = 12:00 pm till 21:00 pm/ Night shift = 12 am till 7:00 am)
• Fluent in English – Written and verbal
• Location: Malaysia
• Any other language will be considered an advantage
• Computer literate – very good knowledge of Microsoft Office Excel and Word
• Ability to work under pressure and on tight deadlines
• Ability to work effectively both independently and as part of a team

Our Offer:

• Competitive Remuneration
• Work within a global and fast-growing organization
• Friendly, supportive, positive, and professional team of experts
• Multicultural and diverse environment
• Full-time employment

• Annual Leave: 17 Days (1st year), 19 Days (After 1 year), 21 Days (After 2 years).
• Competition Allowance
• Medical Insurance
• Hybrid work

Follow us on Social Media:

• LinkedIn:https://www.linkedin.com/company/xscomglobal
• Facebook:https://www.facebook.com/xscomglobal
• Instagram:https://instagram.com/xscomglobal

XS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Note: We wish to thank all applicants for their interest, however, due to the high number of applications, only shortlisted candidates will be contacted.