AVP, Senior Operations & Risk Leader

The Japan Research Institute, Limited (Singapore Branch); Kuala Lumpur; Hybrid; MYR 60,000 - 90,000; Full time

Job summary

The Japan Research Institute, Limited (Singapore Branch) in Malaysia seeks an experienced operations professional to lead people management and strengthen controls across daily processing and regulatory compliance. You will coach staff, promote accountability, ensure timely reporting, and uphold corporate risk-mitigation standards in a dynamic banking environment.

Role requires end-to-end processing oversight, collaboration with branch teams, and the ability to work independently or as part of a

Responsibilities

• Coach and guide subordinates in terms of operational processes, skills and technical know-how in order to improve the staff productivity and to maintain consistency in operational support and delivery.
• To promote accountability and transparency, promote a sound compliance culture which reinforces ethical, prudent and professional behaviour.
• To maintain key control aspect of the operations to ensure compliance with corporate requirements and riskmitigation thus reducing fraud losses/write-off and adjustments.
• Timely reporting of potential/actual breaches to the respective departments and branches.
• Address actual or suspected breaches of regulatory requirements or internal policies in a timely andappropriate manner.
• Ensures the transaction processing as well as department activities and/or required tasks are completed within the expected time frame and operations are carried out in accordance with operating procedures.
• To perform end to end daily transaction processing, verifying and/or authorization of operational actions aswell as department activities ensuring accuracy & efficiency and in compliance to internal controls/policies tomitigate any material operational risks that may result in operational failure/fraudulent activity.
• Provides day to day support and advice in the department for transactional activities.
• Ensures the resolution of routine/day to day issues and provide support to branch with regards to customer enquiries, investigations and problem solving.
• Ensure all defects are reported, complaints tracked with preventive and corrective action implemented.
• Timely reconciliations/issues resolution and submission of management/regulatory reporting as and when required.
• Work closely with other respective operations team to resolve any exceptions or queries.
• Proactively share new ideas and concepts to improve operations process.
• To work effectively both independently and as part of a team with minimal supervision.
• To perform other duties as assigned by the Supervisor/Management from time to time.
• To cover the duties of staff members in the department in his/her absence.
• To support Bank activities interrupted by an emergency/crisis.

Job description

The Japan Research Institute, Limited (Singapore Branch) in Malaysia seeks an experienced operations professional to lead people management and strengthen controls across daily processing and regulatory compliance. You will coach staff, promote accountability, ensure timely reporting, and uphold corporate risk-mitigation standards in a dynamic banking environment.

Role requires end-to-end processing oversight, collaboration with branch teams, and the ability to work independently or as part of a