Automotive Service Lead — KPI-Driven & People Focused

Melinau Auto Sdn. Bhd.; Bau; On-site; MYR 56,000 - 89,000; Full time

Job summary

Melinau Auto Sdn Bhd, a PROTON dealer, is seeking an Assistant Service Manager in Bau, Sarawak. The role requires a Diploma or Degree in Automotive Engineering or related field and 3–5 years of workshop experience, with preference for candidates who have previously held a Senior Service Advisor or supervisory role.

The ideal candidate will demonstrate strong leadership, decision-making, and problem-solving abilities, plus effective communication and KPI-driven process management, with

Qualifications

• Diploma or Degree in Automotive Engineering, Automotive Technology, or a related discipline.
• 3–5 years of relevant workshop experience in the automotive industry.
• Experience in a Senior Service Advisor or supervisory role is preferred (1–2 years).
• Strong leadership, decision-making, and problem-solving abilities.
• Proficient in computer applications; experience with DMS or SAP is advantageous.

Skills

Leadership

Decision-making

Problem-solving

Communication

Customer service

Interpersonal skills

Team management

Education

Diploma or Degree in Automotive Engineering/Automotive Technology

Tools

DMS

SAP

Job description

Melinau Auto Sdn Bhd, a PROTON dealer, is seeking an Assistant Service Manager in Bau, Sarawak. The role requires a Diploma or Degree in Automotive Engineering or related field and 3–5 years of workshop experience, with preference for candidates who have previously held a Senior Service Advisor or supervisory role.

The ideal candidate will demonstrate strong leadership, decision-making, and problem-solving abilities, plus effective communication and KPI-driven process management, with