Automotive Sales Advisor (Juru / Georgetown)

Arvion Services; Penang; On-site; MYR 17,000 - 21,000; Full time

Benefits offered by this job

Fixed salary

Allowances

Commission

Training

Career growth

Tech exposure

Job summary

Arvion Services in Malaysia is seeking an Automotive Sales Advisor to guide customers from inquiry to test drives, financing, and after-sales support.

You will attend walk-in customers and respond to enquiries across channels, with a focus on meeting sales targets and delivering a transparent, customer-focused car-buying experience.

Qualifications

• 1-2 years of sales experience preferred.
• Fresh Diploma graduates welcome to apply.
• Strong communication, interpersonal, persuasion, and negotiation skills.
• Good command of English and Bahasa Malaysia.

Responsibilities

• Attend to walk-in customers and respond to enquiries via online, phone, social media and other channels.
• Understand customers' needs, budget and vehicle preferences; explain features, pricing and financing options.
• Arrange and conduct vehicle test drives and ensure a positive customer experience.
• Follow up with leads and test-drive customers to drive sales conversion.
• Assist customers with financing applications and required documentation.

Skills

Sales experience

Communication skills

Persuasion

Negotiation

Customer-focused

Teamwork

Education

Diploma

Tools

CRM

Microsoft Office

Job description

Automotive Sales Advisor (Juru / Georgetown)

Join a leading automotive technology company that is transforming the car-buying experience through transparency, convenience, quality vehicles, and customer-focused service.

As a Sales Consultant, you will guide customers throughout their vehicle-buying journey from enquiry and vehicle selection to test drives, financing, documentation, and after-sales support.

We are looking for someone who is sales-driven, confident, customer-focused, and motivated by targets and commission.

What Will You Do:

Attend to walk-in customers and respond to enquiries from online, phone, social media, and other channels.

Understand customers' needs, budget, lifestyle, vehicle preferences, and financing requirements.

Recommend suitable vehicles and explain their features, condition, pricing, promotions, and financing options.

Arrange and conduct vehicle test drives while ensuring a positive customer experience.

Follow up with leads, appointments, and test-drive customers to drive sales conversion.

Handle customer objections and negotiate professionally within company guidelines.

Achieve monthly individual and team sales targets.

Generate new leads through referrals, networking, outbound calls, digital enquiries, and other channels.

Assist customers with financing applications and required documentation.

Maintain accurate customer records and regularly update the CRM system.

Provide after-sales support and build long-term customer relationships to encourage referrals and repeat business.

Work closely with financing, operations, customer service, and other internal teams to ensure a smooth sales process.

What Makes You a Good Fit:

1-2 years of sales experience is highly preferred.

Experience in automotive, used-car, property, retail, banking, insurance, telecommunications, hospitality, airline, consumer electronics, or tele-sales role is an advantage.

Valid Malaysian driving license and comfortable conducting vehicle test drives.

Fresh Diploma graduates with a strong interest in sales are welcome to apply.

Proven ability to work towards and achieve sales targets.

Strong communication, interpersonal, persuasion, and negotiation skills.

Customer-focused with a consultative approach to selling.

Proactive and comfortable with lead follow-up and outbound sales.

Resilient and able to perform in a fast-paced, target-driven environment.

Good command of English and Bahasa Malaysia.

Basic computer literacy and familiarity with CRM, email, and Microsoft Office.

What We Offer:

Fixed basic salary: RM 1,700

Allowance provided.

Attractive sales commission and performance incentives.

Structured sales and product training.

Career progression opportunities.

Exposure to modern automotive sales technology and digital customer acquisition.

Supportive and performance-driven team environment.