Automotive Clerk

DR. CAR 28 ENTERPRISE; Alor Setar; On-site; MYR 27,000 - 40,000; Full time

Benefits offered by this job

Career development

Leave entitlements

Flexible work

Health programs

Discounts on services

Job summary

DR. CAR 28 ENTERPRISE in Alor Setar, Kedah, is seeking an Automotive Clerk to support daily operations in a growing automotive repair and maintenance business.

This full-time role emphasizes accurate record-keeping, scheduling, and smooth service delivery. You will work closely with technicians and customers, handling invoices, payments, and warranty information while ensuring compliance with safety standards and industry regulations.

Qualifications

• Previous experience in a customer service or administrative role within the automotive industry.
• Strong organisational and problem-solving skills with attention to detail.
• Excellent communication and interpersonal abilities to interact with customers and colleagues.
• Familiarity with automotive terminology, repair procedures, and industry regulations.
• Proficient in using relevant software and computer systems.
• A team player with a positive attitude and a commitment to providing exceptional customer service.

Responsibilities

• Manage and maintain accurate customer records, including repair history, invoices, and warranty information.
• Coordinate with automotive technicians and mechanics to ensure timely and efficient service delivery.
• Assist customers with scheduling appointments, answering inquiries, and processing payments.
• Ensure the workshop operates in compliance with industry regulations and safety standards.
• Contribute to inventory management and ordering of necessary parts and supplies.
• Provide administrative support to the broader automotive team as needed.

Skills

Customer service

Administrative skills

Communication

Organizational skills

Automotive terminology

Software proficiency

Tools

Software systems

Job description

About the role

We are seeking an Automotive Clerk to join our dynamic team at DR. CAR 28 ENTERPRISE' in Alor Setar, Kedah. As an Automotive Clerk, you will play a crucial role in supporting the day-to-day operations of our automotive repair and maintenance business. This is a full-time position with opportunities for career growth and development.

What you'll be doing

• Manage and maintain accurate customer records, including repair history, invoices, and warranty information
• Coordinate with automotive technicians and mechanics to ensure timely and efficient service delivery
• Assist customers with scheduling appointments, answering inquiries, and processing payments
• Ensure the workshop operates in compliance with industry regulations and safety standards
• Contribute to inventory management and ordering of necessary parts and supplies
• Provide administrative support to the broader automotive team as needed

What we're looking for

• Previous experience in a customer service or administrative role within the automotive industry
• Strong organisational and problem-solving skills with attention to detail
• Excellent communication and interpersonal abilities to interact with customers and colleagues
• Familiarity with automotive terminology, repair procedures, and industry regulations
• Proficient in using relevant software and computer systems
• A team player with a positive attitude and a commitment to providing exceptional customer service

What we offer

At DR. CAR 28 ENTERPRISE', we are dedicated to creating a supportive and nurturing work environment. In addition to a competitive salary, we offer a range of benefits, including:

• Opportunities for career development and skills training
• Generous leave entitlements and flexible work arrangements
• Comprehensive health and wellness programs
• Discounts on our automotive services and products

We encourage applications from candidates with a diverse background and experience.