Automation Software Engineer – On-Site Customer Support

Greatech Integration (M) Sdn Bhd; Batu Kawan; On-site; MYR 42,000 - 64,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Education support

Dental

Sports (e.g. Gym)

Parking

Vision

Pantry with beverages and snacks

Job summary

Greatech Integration (M) Sdn Bhd is seeking a junior Automation Software Engineer to develop software for PC-based and PLC-based automation machines. You will document designs and provide technical support to customers, working closely with project teams and managers.

Travel for buy-off activities and on-site assistance is required, with emphasis on ISO compliance. Fresh graduates or those with up to 2 years in automation/machine programming are encouraged to apply.

Qualifications

• Bachelor’s degree in CS/Engineering or equivalent.
• Fresh graduate or 0–2 years in Automation/Machine Programming.

Responsibilities

• Develop software for automation machines (PC-based/PLC).
• Create detailed software design specifications and documentation.
• Interact with customers to provide technical support, troubleshooting and issue resolution.
• Work in small multi-disciplinary teams including Customers, Project Managers and Project Team.
• Provide on-site software and programming support.
• Travel to set-up and support buy-off activities as required.
• Assist customers with evaluations and solutions for modification requests.
• Adhere to ISO requirements and company SOPs, policies and guidelines.

Skills

Customer interaction

Team collaboration

Problem solving

On-site support

Education

Bachelor’s Degree in Computer Science/Engineering (Mechatronic), Engineering (Electrical/Electronic) or equivalent

Job description

Greatech Integration (M) Sdn Bhd is seeking a junior Automation Software Engineer to develop software for PC-based and PLC-based automation machines. You will document designs and provide technical support to customers, working closely with project teams and managers.

Travel for buy-off activities and on-site assistance is required, with emphasis on ISO compliance. Fresh graduates or those with up to 2 years in automation/machine programming are encouraged to apply.