Automation-Driven Senior IT Infrastructure Engineer

SG Support; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

SG Support is seeking an experienced Senior IT Infrastructure Engineer to ensure stable, secure operations in a PCI DSS Tier 1 environment. You will lead automation initiatives using PowerShell, manage Azure Entra ID governance, and drive identity-related improvements while coordinating with security and networking teams.

The role emphasizes end-to-end incident management, change control in Jira, and proactive development of monitoring and reporting with Power BI.

Qualifications

• Extensive experience in senior IT infrastructure roles.
• Strong PowerShell and API automation skills.
• Hands-on Azure Entra ID and PIM governance.
• Experience in PCI DSS or regulated environments is a plus.
• Proactive, able to lead initiatives and cross-functional work.

Responsibilities

• Operate and secure IT infrastructure in a PCI DSS Tier 1 environment.
• Automate repeatable tasks using PowerShell and REST API integrations.
• Manage ITIL Level 1–3 activities: incidents, requests, changes, and Jira workflows.
• Maintain identity and access platforms, including Azure Entra ID governance.
• Monitor, alert, and report on system health with Power BI where applicable.
• Collaborate with security and networking teams on PCI compliance and audits.

Skills

PowerShell scripting

REST API integration

Azure Entra ID

Identity governance

Automation

Monitoring/incidents

Tools

Fortinet FortiGate

Fortinet Access Points

Cisco switching

Duo MFA

1Password EPM

Job description

SG Support is seeking an experienced Senior IT Infrastructure Engineer to ensure stable, secure operations in a PCI DSS Tier 1 environment. You will lead automation initiatives using PowerShell, manage Azure Entra ID governance, and drive identity-related improvements while coordinating with security and networking teams.

The role emphasizes end-to-end incident management, change control in Jira, and proactive development of monitoring and reporting with Power BI.