Automation & Data Engineer - Ops, Dashboards & AI Tools

Carousell; Kuala Lumpur; On-site; MYR 75,000 - 110,000; Full time

Job summary

Carousell Group is seeking an Associate, Operations Automation to own automation, data and AI tooling for Marketing data pipelines, ROI dashboards and storefront automations.

You will write scripts, build dashboards and work with production data sources and APIs to improve efficiency, reliability and cost. This hands-on role collaborates with IT, Operations, Support and Finance in a fast-paced environment.

Qualifications

• Bachelor's degree in computer science, information technology, engineering, business, or a related field.
• Working proficiency in Python and SQL (Postgres), and strong Excel/Sheets skills.
• Experience building or maintaining automations, internal tools or dashboards in a business operations context.
• Ability to learn fast and work independently in a fast-paced, ambiguous environment.
• Ability to multi-task and work to standard operating procedures.

Responsibilities

• Build and maintain data pipelines from Meta, Google, Instagram and Shopify into our shared database, and run the marketing spend/ROI dashboard, order attribution and customer LTV views.
• Build and maintain live commerce and social automation: TikTok Live to Shopify sync (orders, refunds, relisting sold items) and automated Instagram posting.
• Build and run pricing tools for merchandisers, including competitor intelligence, and AI-assisted attribute detection; support authentication workflows.
• Develop and support internal tools and maintain our Shopify storefronts (Carousell Luxury and Luxury Lexicon): collections, templates, emails and bug fixes.
• Pull, query and model data directly from Postgres to produce WBR (and related MBR/QBR) reports and performance metrics for leadership.
• Troubleshoot order processing. Act as backup for the Operations Automation lead, covering internal admin tools, POS and payments issues during leave.
• Analyse current business processes to identify automation opportunities, proposing solutions that improve efficiency and reduce cost.
• Partner with IT, Operations, Customer Support and Finance to integrate and deploy automation and reporting solutions.
• Monitor and maintain automated systems and internal tools, addressing issues and ensuring reliability and performance.
• Create and maintain comprehensive documentation for automated processes and generate reports on automation performance and metrics for the management team.

Skills

Python

SQL

Excel/Sheets

Automation

Dashboards

Data pipelines

AI tools

Data modeling

Education

Bachelor's degree in computer science, information technology, engineering, business, or a related field

Tools

Postgres

Shopify

APIs

Job description

Carousell Group is seeking an Associate, Operations Automation to own automation, data and AI tooling for Marketing data pipelines, ROI dashboards and storefront automations.

You will write scripts, build dashboards and work with production data sources and APIs to improve efficiency, reliability and cost. This hands-on role collaborates with IT, Operations, Support and Finance in a fast-paced environment.