Associate, Sales Support

Great Eastern; Kuala Lumpur; On-site; MYR 55,000 - 75,000; Full time

Job summary

A leading insurance company in Kuala Lumpur is seeking an experienced Assistant Manager for Sales Support. In this role, you will provide sales support to corporate policyholders and ensure smooth handling of assigned insurance schemes. Candidates should have at least 1-2 years of experience in the life insurance industry and a tertiary qualification in business or related fields. Strong integrity, accountability, and teamwork are essential. This is a permanent position offering various career growth opportunities.

Qualifications

• 1-2 years of working experience in life insurance industry.
• Demonstrate high integrity and accountability in work.
• Willingness to take initiative and adapt to changes.

Responsibilities

• Provide sales support to corporate policy holders and intermediaries.
• Handle assigned insurance schemes smoothly.
• Complete daily tasks within turnaround time.
• Respond to incoming requests promptly.
• Support sales target contributions effectively.
• Perform User Acceptance Testing on new features.
• Complete ad-hoc functions delegated by management.

Skills

Integrity

Teamwork

Adaptability

Education

Tertiary qualification in Business, Administrative, Finance, Economics or Insurance

Job description

As a LIFE company, our customers are at the heart of all that we do. Being one of Asia’s leading insurer for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is Integrity, Initiative, and Involvement – from the way we treat every customer relationship with honesty and transparency, to our proactive approach of delivering the best possible solutions in both life and general insurance.

Integrity, Initiative, and Involvement is what guides us. It is what makes us do the right thing, take the lead, and choose ‘we’ over ‘me’. Our mission is to make life great for our customers because we understand what matters most to them, and we know how to help them protect it.

If you are looking to grow in an enriching career filled with opportunities and potential, we are seeking an experienced professional to join our team as Assistant Manager, Sales Support.

The Role

• Provide sales support to corporate policy holders and intermediaries in non-MBS business portfolio
• Provide smooth handling of insurance schemes assigned
• Perform daily BAU assign tasks and complete within turnaround time
• Respond and revert to incoming request within turnaround time
• Provide good sales support service as part of sales target contribution
• Perform User Acceptance Testing (UAT) on new enhanced features and new products
• Perform ad-hoc functions as and when delegated by the Management
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
• Highlight any potential concerns /risks and proactively shares best risk management practices
• Other responsibilities entailed

The Person

• Possess tertiary qualification in Business, Administrative, Finance, Economics or Insurance
• Has 1 – 2 years of working experience in life insurance industry
• High level of integrity, takes accountability of work and good attitude over teamwork
• Takes initiative to improve current state of things and adaptable to embrace new changes

Great Eastern Malaysia is committed to Equal Employment Opportunity, and all qualified applicants shall receive a fair and equal consideration for employment.

Entity: Great Eastern General Malaysia

Employment Type: Permanent

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

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