Associate Product Manager – Fintech, EN/Mandarin, Ops Lead

Fuku by Momofuku; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Public transportation access

Transportation allowance

Insurance coverage: dental, optical, &

Gym and fitness claims

Ongoing training and development

Job summary

Hytech is seeking a skilled professional to monitor system performance, drive efficiency, and coordinate cross-functional teams in a fintech environment. The role focuses on improving operations, delivering enhancements, and training users to maximize adoption.

The position requires strong English and Mandarin communication, stakeholder management, and a product-minded mindset with a technical orientation. This role suits someone aiming to grow into product management within a dynamic company.

Qualifications

• Bachelor’s degree in IT or related field.
• Experience in the financial services or management industry.
• Strong English and Chinese verbal and written communication.

Responsibilities

• Monitor system performance and identify improvement areas.
• Develop processes to optimize system efficiency and manage upgrades.
• Provide user support and resolve queries promptly.
• Develop training materials to boost user adoption.
• Collaborate with product teams and manage cross-functional projects.
• Escalate issues per established processes.
• Lead stakeholders and manage expectations.
• Work with dev/QA and deliver enhancements.

Skills

Communication

Analytical thinking

Multitasking

Stakeholder management

Product mindset

Education

Bachelor’s degree in IT or related field

Job description

Hytech is seeking a skilled professional to monitor system performance, drive efficiency, and coordinate cross-functional teams in a fintech environment. The role focuses on improving operations, delivering enhancements, and training users to maximize adoption.

The position requires strong English and Mandarin communication, stakeholder management, and a product-minded mindset with a technical orientation. This role suits someone aiming to grow into product management within a dynamic company.