Associate Manager

Standard Chartered Plc; Kuala Lumpur; Hybrid; MYR 90,000 - 130,000; Full time

Benefits offered by this job

Inclusive culture

Competitive pay

Retirement savings

Medical & life insurance

Paid time off & sabbatical

Flexible working

Wellbeing support

Learning & development

Job summary

Standard Chartered Bank Malaysia seeks a Financial Crime Compliance professional to lead linked money mule investigations, perform transaction analysis and device/IP reviews, and escalate findings to FCC for rapid action.

The role requires AML/CDD expertise, strong analytical skills, and effective communication across global stakeholders within a major bank.

Qualifications

• Bachelor’s or Master’s degree/University degree with 1+ years of minimum experience.
• Experience in financial crime risk management, AML/CDD, and fraud investigations.
• Strong analytical, investigative, and regulatory knowledge.

Responsibilities

• Identify linked money mules via transaction analysis, device/IP reviews, and escalation to FCC.
• Coordinate with FCC and country teams to submit data analysis and actions timely.
• Perform 4-source linkage checks (police notification, ADCC, recall funds, branch/hotline).
• Review transactions over short windows to map Rel IDs and assess legitimacy.
• Lead risk-based investigations and propose remediation actions across markets.

Skills

Risk Investigation

AML / CDD

Analytical skills

Written / oral communication

English

Cantonese

Mandarin

Cross-border collaboration

Education

Bachelor’s or Master’s degree/University degree with 1+ years of minimum experience

Job description

Identification of linked money mules through Transaction analysis, Device & IP address reviews and Static data analysis. Placing blocks on accounts post analysis & timely escalations to FCC for further investigation.

Key Responsibilities

Strategy
Support and provide inputs to FCC Management and implementing the tactical actions required to manage the risk arising out of money mules.
Provide co-ordination and support of key processes across the country and ensure timely submission and collation of data analysis to the country supported.
Business
Ensure the Linkage / Network analysis is performed for the mule account identified through 4 sources (Notification Letter from Police, ADCC (Anti Deception Coordination Center) email notification, Payment Center – recall fund request & Branch or Hotline (when Victim approached them)

Processes
Device ID and IP address review - Act quickly and decisively when any risk and control weakness become apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees. These attributes should then be reviewed to determine linkages across other accounts/ relationships (or Electronic Banking ID – EBID) based on 1st layer webbing.
Transaction analysis activity: Extract the transactional histories of the confirmed money mules for the past 2 days and assess the legitimacy of these credit/ debit transactional relationships. All SCB clients to whom the known mule has made credits or debits in the last 2 days should be extracted. This will act as Rel IDs linked to the known mule via transaction linkage analysis
Proactively manage, investigate, and resolve on both incoming and out going domestic and international payments. In depth SME understanding of how international and domestic payment are processed and serviced

Owing issues and linking similar cases together. Maintain adequate knowledge of internal systems/processes and a sound understanding of the payments across markets
Being familiar with investigation process for transaction monitoring/KYC/Screening/ Identification of fraud or other teams and occasionally assisting the team in service delivery
Continuously improve the operational efficiency and effectiveness of Mule Playbook implementation.
Strengthen the review activities by recommending process/policy changes where applicable
Engage appropriate stakeholders to ensure timely remedial actions and escalation of situations that pose significant risk.
Ensure adherence to the Group’s approach to the management of fraud risks, providing training/leadership where necessary to close gaps in understanding or adherence.

People & Talent
Lead through example and build the appropriate culture and values.

Risk Management
Ensure all FRM policies and procedures in the country comply with Group Policies and Standards
Ensure linked money mules are detected in a timely manner on an end-to‑end basis
Monitor and review transactions to identify suspicious or fraudulent activities such as Money Mules. Conduct financial crime risk management investigations including cards, electronic fraud transactions, identifying and screening anomalies as they relate to Money mule activities
Proactive in seeking regular assurance that areas of responsibility are performing to an acceptable risk and control standards
Balance business performance delivery with risk and control matters to ensure that it does not materially threaten the Group, while remaining within risk appetite.
Recommend changes to the process control environment or to business practices, where necessary, to reduce the level of fraud risk exposure to within the agree appetite.

Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, elevate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

Skills and Experience

Experiences, Skills and Qualifications

Key Experiences
Market Knowledge: – Awareness and understanding of the wider business, economic and market environment in which Standard Chartered Bank operates.
Business Strategy and Model: – Awareness and understanding of Standard Chartered Retail (CPBB) Clients business and that of peers in the industry
Risk Management and Control: – The ability to identify, assess, monitor, control and mitigate risks to Standard Chartered Bank
Governance, Oversight and Controls: – Strong Investigation skills, with the ability to deliver effective controls within Fraud Risk Management
Regulatory Framework and Requirements: – Awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the role
Non-technical skills: - Strong written / oral communication, Risk Investigation and/or AML / CDD experience and Analytical skills. Ability to create effective work relationships within and across functions & borders.

Qualifications/Certifications
Bachelor’s or Master’s degree/University degree with 1+ years of minimum experience

Languages
English, Cantonese, Mandarin

About Standard Chartered

We’re a global bank connecting clients to our differentiated network, offering growth opportunities in the world’s most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.

Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we’ve built a bank like no other, with diverse capabilities and partnerships that set us apart.

What We Offer

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.

Visit our careers website to learn more about us: www.sc.com/careers.