Associate, Human Resource (HRBP), Marketplace

Shopee; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

Shopee in Kuala Lumpur is seeking an entry level HR professional to support HR Business Partners and leaders across the employee lifecycle, including onboarding, performance management, employee relations, payroll, and offboarding.

You will partner with managers to provide practical HR guidance, ensure policy compliance, handle payroll inquiries, and contribute to workforce planning and engagement initiatives. This role is based in Kuala Lumpur and aligns with local labor regulations.

Qualifications

• Advise Managers/Supervisors on day-to-day people matters
• Guide on HR policies and legal processes
• Support HR investigations with proper documentation
• Partner with business to understand people needs
• Support payroll, benefits, and leave processes

Responsibilities

• Support onboarding and offboarding across the employee lifecycle
• Assist with performance management and development discussions
• Coordinate payroll processing and statutory contributions
• Handle employee relations and disciplinary cases
• Provide HR guidance to managers and employees on policies and processes
• Support workforce planning and engagement initiatives
• Provide HR data insights for decision-making and reporting

Skills

Employee lifecycle management

HR policy guidance

Employee relations

Performance management

Data-driven HR

Job description

Department PeopleLevelEntry LevelLocationKuala LumpurThe People team plays a crucial organisational role in Shopee by channeling important resources to key functions in the company. People are key to Shopee’s growth, and as our business expands, so does the need to develop and support our employees.Job Description:Support HR Business Partners and business leaders in managing people-related matters across the employee lifecycle, including onboarding, performance management, employee relations, compensation & benefits, and offboarding.Partner with managers to provide practical HR guidance on employee performance, engagement, development, grievances, and other people matters, ensuring compliance with company policies and local labor laws.Manage and coordinate monthly payroll processes, ensuring accurate and timely processing of salaries, statutory contributions, deductions, claims, and other payroll-related matters.Act as a point of contact for employees and managers on payroll, benefits, leave, and other HR-related queries, resolving issues promptly and accurately.Support workforce planning, talent discussions, employee engagement initiatives, and other people priorities in partnership with business stakeholders.Provide HR insights and employee data to support people-related decision-making, including headcount, turnover, absenteeism, and other workforce trends.Collaborate with Centres of Excellence (CoEs) to implement initiatives across Learning & Development, Talent Management, Employer Branding, Compensation & Benefits, and other HR programs.Assist with employee relations matters and HR investigations, ensuring appropriate documentation, consistent application of policies, and compliance with local employment regulations.Identify employee and organizational needs and support the implementation of practical HR solutions to improve employee experience, engagement, and retention.Requirements:Advise Managers/Supervisors on day-to-day people mattersSupport employee grievance and disciplinary casesProvide guidance on HR policies and legal processesSupport difficult conversations and employee relations mattersProvide career guidance to employeesSupport performance management processesManage employee lifecycle activitiesSupport employee engagement initiativesProvide input on policy and process improvementsPartner with the business to understand people needs