Associate Education Advisor - Education Consultant

City Academy; Selangor; On-site; MYR 28,000 - 45,000; Full time

Job summary

City Academy in Malaysia is seeking an education consultant to guide students and parents in choosing Foundation, Diploma and Degree programmes. You will manage enquiries, assist with the application and enrollment process, and represent the university at school visits, Open Days, and recruitment events.

This role rewards achievement with commission for enrollments and requires strong communication, willingness to travel, and the ability to work toward recruitment targets.

Qualifications

• Diploma or Bachelor's Degree in Marketing, Business, Communications, Education or a related field.

Responsibilities

• Meet and speak with prospective students and parents to understand interests, qualifications and study plans.
• Recommend suitable academic programmes based on needs and goals.
• Explain programme details, entry requirements, fees, scholarships and application procedures.
• Respond to enquiries through walk-ins, phone calls, WhatsApp, email and online platforms.
• Guide students through the application, registration and enrollment process.
• Maintain regular follow-ups with prospective students and parents.
• Follow up on leads generated through digital marketing campaigns, school visits, events, referrals and walk-ins.
• Build and maintain relationships with prospective students, parents, school counsellors and education partners.
• Work towards individual and team student recruitment targets.
• Support efforts to convert enquiries into applications and successful enrollments.
• Represent the university at secondary schools, private schools, colleges, career fairs, education fairs, Open Days, roadshows and exhibitions.
• Promote the university's academic programmes and provide information to prospective students.
• Assist with education talks, presentations, booth activities and student engagement activities.
• Engage with students, parents, teachers and school counsellors during recruitment events.
• Support the planning and execution of recruitment campaigns and activities.

Education

Bachelor's Degree / Diploma in Marketing or Business or Education

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Role Summary

A student-facing role focused on education consultation, student recruitment and enrollment, with opportunities to engage directly with students and parents both on campus and at recruitment events.

• Guide students and parents in choosing suitable Foundation, Diploma and Degree programmes based on their interests, qualifications and future plans.
• Manage enquiries and follow-ups, and support prospective students throughout the application and enrollment process.
• Represent the university at school visits, Open Days, education fairs, career fairs, roadshows and other recruitment events.
• Work towards student recruitment targets and earn commission for successful student enrollments.

Key Responsibilities

Student & Parent Consultation

• Meet and speak with prospective students and parents to understand their interests, qualifications and study plans.
• Recommend suitable academic programmes based on their needs and goals.
• Explain programme details, entry requirements, fees, scholarships and application procedures.
• Respond to enquiries through walk-ins, phone calls, WhatsApp, email and online platforms.
• Guide students through the application, registration and enrollment process.
• Maintain regular follow-ups with prospective students and parents.

Student Recruitment

• Follow up on leads generated through digital marketing campaigns, school visits, events, referrals and walk‑ins.
• Build and maintain relationships with prospective students, parents, school counsellors and education partners.
• Work towards individual and team student recruitment targets.
• Support efforts to convert enquiries into applications and successful enrollments.

School Visits & Recruitment Events

• Represent the university at secondary schools, private schools, colleges, career fairs, education fairs, Open Days, roadshows and exhibitions.
• Promote the university's academic programmes and provide information to prospective students.
• Assist with education talks, presentations, booth activities and student engagement activities.
• Engage with students, parents, teachers and school counsellors during recruitment events.
• Support the planning and execution of recruitment campaigns and activities.

Lead & Database Management

• Maintain accurate records of prospective students and follow‑up activities.
• Update the CRM/database regularly and ensure leads are followed up in a timely manner.
• Monitor prospective students throughout the recruitment and enrollment process.
• Prepare basic recruitment reports when required.

Market & Recruitment Support

• Keep up to date with competitor programmes, education trends and student preferences.
• Gather feedback from students, parents, schools and recruitment events.
• Share relevant market and recruitment insights with the team.
• Assist with other admissions, marketing and recruitment activities as required.

Requirements

• Diploma or Bachelor's Degree in Marketing, Business, Communications, Education or a related field.
• Fresh graduates are encouraged to apply.
• Candidates with 1–2 years of experience in sales, customer service, education counselling, recruitment, retail, telemarketing or a similar role are welcome.
• Strong communication and interpersonal skills.
• Comfortable speaking with students, parents, teachers and members of the public.
• Confident in presenting and explaining information to different audiences.
• Friendly, approachable and able to build relationships easily.
• Self‑motivated and comfortable working towards targets.
• Willing to learn and develop skills in education counselling and student recruitment.
• Basic knowledge of Microsoft Office and digital communication tools.
• Willing to work on selected weekends for Open Days, education fairs and peak intake periods.
• Willing to travel for school visits, roadshows and recruitment events.