Associate Data Analyst

ResMed (Malaysia) Sdn Bhd; Johor Bahru; On-site; MYR 60,000 - 100,000; Full time

Job summary

The Post Market Quality team at ResMed (Malaysia) Sdn Bhd focuses on post-market quality activities, including system and process improvements, complaint management, and engineering investigations in field product failures.

As a Quality Analytics member, you will transform complex data into actionable insights to improve product quality and business efficiency, support decision-making, and drive continuous improvement across quality and regulatory functions.

Qualifications

• Bachelor’s degree or equivalent work experience in a relevant field.
• Proficient in MS Excel, PowerPoint, and Word; familiar with data analytics platforms and reporting tools.

Responsibilities

• Identify and access relevant quality and operations data sources.
• Analyze potentially complex datasets to drive business insights and decision making.
• Develop tools and methodologies to support data-driven decision making across the Quality & Regulatory group.
• Present findings and recommendations to stakeholders using clear data visualisation techniques.
• Perform work in a specialized area of expertise requiring knowledge of fundamental themes and concepts.
• Build stable relationships internally to exchange information and contribute to projects.

Skills

Data analysis

Communication

Education

Bachelor’s degree or equivalent

Tools

MS Excel

PowerPoint

Word

Data analytics platforms

Reporting tools

Job description

The primary role of Post Market Quality team is to be responsible for all post-market quality activities. Key deliverables include systems and processes, complaint management systems and associated reporting. Development of software service tools, manuals, service portals, and parts and components for post market service activities. Engineering investigations for field product failures. Works closely with R&D on any suggested design changes and reports defects and tracks until resolution.

As a Quality Analytics member within the Post Market Quality Team, your primary objective is to improve product quality and business efficiency by transforming complex data into actionable insights. You will leverage your analytical skills to identify trends, support decision-making, and drive continuous improvement across quality and regulatory functions

Let’s talk about Responsibilities

Key responsibilities include identification and access to relevant quality and operations data sources, performing analysis of potentially complex datasets to drive business insights and creation of tools and methodologies which support broader adoption of data driven decision making across the Quality & Regulatory group.

Present findings and recommendations to stakeholders using clear, concise communication and effective data visualization techniques.

Performs work in a specialized area of expertise that requires knowledge of fundamental themes, principles and concepts.

Builds stable working relationships internally to exchange information

Participate in and manage projects, contributing your expertise to drive results and support strategic initiatives.

Receives instruction, guidance and direction from others.

Let’s talk about Qualifications and Experience

Required

Bachelor’s degree or equivalent work experience in a relevant field

Proficient in MS Excel, PowerPoint, and Word; familiar with data analytics platforms and reporting tools.

Preferred

Minimum of 2 years of related experience in data analysis, preferably within a quality, regulatory, or operations environment.

Follows standard practices and procedures and applies basic theories, concepts, principles and methodologies in analyzing situations or data.

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates.

ResMed is a global leader in the design, manufacture and distribution of innovative products for the diagnosis, treatment and management of sleep disordered breathing and respiratory disorders. The company has experienced sustained and significant growth since inception and now employs approximately 2500 people world-wide. The global business environment is becoming increasingly competitive, which is resulting in a greater emphasis on innovation and a cost effective approach to achieving market leadership through technological advances.

ResMed is a global leader in the design, manufacture and distribution of innovative products for the diagnosis, treatment and management of sleep disordered breathing and respiratory disorders. The company has experienced sustained and significant growth since inception and now employs approximately 2500 people world-wide. The global business environment is becoming increasingly competitive, which is resulting in a greater emphasis on innovation and a cost effective approach to achieving market leadership through technological advances.