Quality Data Analyst: Post-Market Insights

ResMed (Malaysia) Sdn Bhd; Johor Bahru; On-site; MYR 60,000 - 100,000; Full time

Job summary

The Post Market Quality team at ResMed (Malaysia) Sdn Bhd focuses on post-market quality activities, including system and process improvements, complaint management, and engineering investigations in field product failures.

As a Quality Analytics member, you will transform complex data into actionable insights to improve product quality and business efficiency, support decision-making, and drive continuous improvement across quality and regulatory functions.

Qualifications

• Bachelor’s degree or equivalent work experience in a relevant field.
• Proficient in MS Excel, PowerPoint, and Word; familiar with data analytics platforms and reporting tools.

Responsibilities

• Identify and access relevant quality and operations data sources.
• Analyze potentially complex datasets to drive business insights and decision making.
• Develop tools and methodologies to support data-driven decision making across the Quality & Regulatory group.
• Present findings and recommendations to stakeholders using clear data visualisation techniques.
• Perform work in a specialized area of expertise requiring knowledge of fundamental themes and concepts.
• Build stable relationships internally to exchange information and contribute to projects.

Skills

Data analysis

Communication

Education

Bachelor’s degree or equivalent

Tools

MS Excel

PowerPoint

Word

Data analytics platforms

Reporting tools

Job description

The Post Market Quality team at ResMed (Malaysia) Sdn Bhd focuses on post-market quality activities, including system and process improvements, complaint management, and engineering investigations in field product failures.

As a Quality Analytics member, you will transform complex data into actionable insights to improve product quality and business efficiency, support decision-making, and drive continuous improvement across quality and regulatory functions.