Assistant Vice President, Platform Services (IBM i Admin)

Alliance Bank Malaysia Berhad; Kuala Lumpur; On-site; MYR 167,000 - 301,000; Full time

Job summary

Alliance Bank Malaysia Berhad is seeking an experienced infrastructure leader to oversee the design, implementation and ongoing maintenance of enterprise systems. You will drive strategic planning, governance, and uptime across IBM i and storage platforms, ensuring stability, security and performance in line with bank policies.

You will lead a team to proactively support business operations with minimal service disruption.

Qualifications

• Extensive experience managing IBM i environments and storage ecosystems.
• Knowledge of DR, storage replication, and data protection concepts.
• Familiar with IT governance, risk, and regulatory awareness (BNM).

Responsibilities

• Oversee design, implementation, and maintenance of infrastructure systems per policy.
• Strategic planning including budget, resources, tech assessment and governance.
• Lead and mature the team to support business with minimal interruption per SLA.
• Define technical solutions aligned with business objectives at architecture level.
• Provide hands-on guidance for design and implementation phases through docs and viewpoints.
• Administer reliable operation of enterprise platforms and oversee capacity planning for IBM i storage.
• Manage incident response for IT security components and ensure RCA-driven improvements.

Skills

IBM i administration

Storage management

Cloud/hybrid concepts

ITIL knowledge

SOP documentation

Tools

DSCLI

IBM MQ

BRMS

PowerHA

ISC Storage (SAN/NAS/iSCSI)

Job description

• Oversee and manages the design, implementation, and maintenance of the infrastructure system with ensuring that stability, security, governance and performance adhere to policies and procedures.
• Strategic planning (budget, resources, technology assessment, and IT governance) and project management.
• Lead in the team to proactively, effectively and support the business and operations with minimal interruption and in accordance with agreed service levels.

Key Responsibilities

• Define and communicate, at the architecture and design level, technical solutions that are aligned with business objectives.
• Provide direction for keeping engagements aligned to the bank and GIS strategy with implementation best practices and gives hands‑on assistance with the detailed design and implementation phases of engagements through recommendations, points of view and documentation.

Functional

• Responsible for administrating and maintaining the reliable operation of various enterprise systems platforms
• Responsible for the availability & capacity planning of the banks’ AS/400 systems
• Storage Management

Responsible for the availability & capacity planning of the banks’ IBM Enterprise External Storage:-

• PowerHA System Mirroring (for Storage Replication/DR)
• Advance Copy Services (ACS) point-in-time copy of data – flashcopy

• To assist team members in areas of Wintel, UNIX & Oracle Virtualization (OVM)

People and Talent

• Strong stakeholder management skills in handling wide-ranging and senior stakeholders across segments/product areas
• Effectively and collaboratively identify, elevate, mitigate and resolve risk,

Governance Management

• Be the Gate‑Keeper of the technical solution delivery ensuring best practices, ensures the governance of the process is followed.
• Configure and provide technical support and incident response for IT security infrastructure components.
• Ensure incidents are worked within the agreed SLA.
• Adhere to incident management process and drive incident resolution with minimal supervision.
• Escalate high‑priority chases to Incident managers.

Change Management

• Create change record, draft change implementation steps & implement the changes (Break/fix & non‑break/fix).
• Work with other support towers to identify the root cause and perform technical root cause analysis for incidents/
• Co‑ordinate or lead permanent solutions /improvements identified during RCA.

Technologies and Strategy Management

• Progressively self-study and exploration of new world‑class technologies by reviewing, aligning, and implementing:
• Product comparison
• Strategy planning for system and operational process enhancement
• Evolve or tech refresh to the system

Requirement

• PowerHA System Mirroring (for Storage Replication/DR)
• Advance Copy Services (ACS) especially flashcopy-related knowledge
• Storage technologies (SAN/NAS/iSCSI) with technical background in all the supported platforms
• Basic knowledge of hybrid & cloud systems concept
• Understanding of virtualization technologies and their role in hybrid environments.
• Knowledge of IT best practices and frameworks (e.g. ITIL)
• Awareness of risk management, regulatory requirements (BNM), and internal audit compliance
• Understanding of system monitoring, troubleshooting, and log analysis
• Awareness of industry standards and emerging technologies to support continuous improvement and innovation
• Minimum 5 years of experience in IBM i and related device administrations, e.g. SAN switch, etc.
• Familiar with DSCLI and IBM storage, e.g. DS8K
• Experience in IBM MQ management
• Experience in IBM BRMS management
• Experience in IBM PowerHA related tasks, e.g. flashcopy, role‑swap, etc.
• Team lead/project manager for IBM i tech refresh projects
• Good in CL programming, SQL
• Exposure in cloud/hybrid environments is an added advantage
• Good exposure on technologies involved for IBM i integration with other platforms
• Strong experience in system documentation, including administration procedures, standard operating procedures (SOPs), and knowledge base articles