Assistant Training Manager

Kotra Pharma (M) Sdn Bhd (Sales & Marketing Office); Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

Kotra Pharma (M) Sdn. Bhd. (KPM) is seeking a Learning & Development professional to design and implement comprehensive training for the sales team and managers. You will conduct orientation, assess needs through surveys, and plan annual programs within budget.

Responsibilities include developing functional and behavioural training, ensuring SOP compliance, monitoring effectiveness, and supporting succession planning with competency development.

Qualifications

• Minimum degree in Science or Economics/Business/Marketing.
• 3–5 years’ good track record in sales of pharmaceutical products with knowledge of GP, pharmacy, hospital, OTC markets.
• 3 years’ experience in Training & Development; sales/marketing experience preferred.
• Strong verbal and written communication; good analytical skills.
• Computer literate with MS Office; AI/LMS knowledge a plus.
• Independent, result-oriented team player with good interpersonal skills.
• Strategic problem solving and business development mindset.
• Decisive mindset with sound judgement.

Responsibilities

• Develop training and development plan for the sales team and managers.
• Conduct orientation sessions and on-the-job training for new hires.
• Identify training needs via surveys and management input.
• Plan annual training budgets and programs for all levels.
• Design programs to raise selling skills and competencies.
• Ensure employees are knowledgeable on tasks; include SOPs and external workshops.
• Monitor training effectiveness for continuous improvement.
• Support succession planning with competencies development.
• Implement SOPs and tools for field force to improve sales effectiveness.
• Champion team building to boost belonging and teamwork.
• Train managers for international markets and adapt modules for international markets.

Skills

Communication skills

Analytical skills

Microsoft Office

AI/LMS knowledge

Leadership

Inter-personal skills

Strategic problem solving

Education

Degree in Science or Economics/Business/Marketing

Tools

AI/LMS tools

Job description

The candidate will be assisting the Head of Learning and Organizational Development to develop a training development plan for the sales team and managers to achieve a level of professionalism that is respectable within the pharmaceutical industry.

To conduct orientation sessions and arrange on-the-job training for new hires.

To confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.

To plan and develop annual training plan within the stipulated budget for all level of employees which include but not limited to:

a) Functional/ Technical Training:

i. Design and implement suitable development programs in order to raise the selling skills standards and sales competencies to help the sales force meet the required sales performance criteria.

ii. To ensure that all employees are knowledgeable on the relevant tasks or processes within their individual department. Functional training may include, but not limited to, classroom training, demonstration, on-the-job training, meetings, conferences, SOP training and external workshops (public courses or training provided by external training providers).

i. To ensure that all employees are provided with the necessary training to demonstrate the desired behaviour as per company policy. This includes personal development training such as assertiveness, teamwork, leadership, problem solving, so forth and so on. Behavioural training is conducted periodically as a result of the training needs analysis from individuals’ performance reviews.

4. To monitor and review training effectiveness constantly for continuous improvement.

To support the management in succession planning exercise and provide competencies development programs for candidates identified as part of the Talent Management initiative.

To implement Standard Operating Procedures (SOP) and necessary tools for the field force to improve Sales Force Effectiveness.

To champion team building activities to enhance sense of belonging and team spirit among all employees.

Secondary Responsibilities: International Markets

1. To train and equip the Key Managers (BDM) with the necessary knowledge and skill to deal with employees to improve overall organization effectiveness.

2. All modules will be implemented internationally. Adaptation may be required for international markets.

3. To assist Business Development Manager to train international market upon request.

Job Requirements:

1. Minimum Degree in Science or Economy/Business/Marketing.

2. Minimum 3 to 5 year’s good track record in sales achievement of pharmaceutical products with good knowledge of the customer environment i.e. GPs, Pharmacies, Hospitals, OTC market.

3. Minimum 3 years experience in Training and Development and preferably with experience either in sales or marketing.

4. Possess good communication skills both verbal and written coupled with good analytical skills

5. Computer literate with good knowledge in Microsoft Office application and AI/LMS would be an added advantage.

6. Independent, result oriented, a team player and has good inter-personal skills.

7. Ability to demonstrate strategic approach to problem solving and business development.

8. A decisive mindset and displays sound judgement.

10. Possess leadership and managerial skills to guide, influence and motivate the team to get the best out of it.

*only shortlisted candidate will be notify for interview.

Kotra Pharma (M) Sdn. Bhd. (KPM) is a wholly owned subsidiary of Kotra Industries Berhad, a company listed on the Kuala Lumpur Stock Exchange. KPM is one of Malaysia's leading pharmaceutical manufacturers.

At Kotra Pharma, we believe that everyone deserves a healthier tomorrow. It's every individual's right to live a healthy life to the fullest, and thus, we are committed to bring top-notch health products to the world. By humanising healthcare, we see beyond instruments and medicines for the general well-being of everyone.

Kotra Pharma (M) Sdn. Bhd. (KPM) is a wholly owned subsidiary of Kotra Industries Berhad, a company listed on the Kuala Lumpur Stock Exchange. KPM is one of Malaysia's leading pharmaceutical manufactures.

At Kotra Pharma, we believe that everyone deserves a healthier tomorrow. It's every individual's right to live a healthy life to the fullest, and thus, we are committed to bring top-notch health products to the world. By humanising healthcare, we see beyond instruments and medicines for the general well-being of everyone.