Assistant Spa Manager — Luxury Resort Spa Leader (Langkawi)

Four Seasons Hotels and Resorts; Kedah; On-site; MYR 78,000 - 123,000; Full time

Benefits offered by this job

Competitive salary

Training & development

Employee discount worldwide

Dry cleaning for uniforms

Employee meals

5 days work week

Job summary

Four Seasons Langkawi Resort in Langkawi, Kedah, Malaysia, seeks an Assistant Spa Manager to support the Director of Spa in daily operations, guest experiences, and service standards.

You will oversee treatment rooms, supervise staff, assist during peaks, and help onboard new team members, while maintaining calm, luxurious ambiance and delivering personalized wellness for discerning international guests.

Qualifications

• Diploma or certification in Spa Management, Hospitality, or Wellness preferred.
• Minimum 2–4 years of experience in a luxury spa, five‑star hotel, or premium resort; supervisory or assistant management experience is desirable.
• Strong understanding of luxury service standards, guest engagement, and personalized wellness for international hotel brands.
• Excellent interpersonal, communication, and presentation skills for interacting with discerning, high‑profile, international guests.

Responsibilities

• Ensure the spa environment remains serene, inviting, and well‑maintained with appropriate ambience and presentation.
• Oversee cleanliness, organization, and readiness of treatment rooms, facilities, and equipment; ensure supplies are stocked.
• Assist during peak periods or events by providing operational and hands‑on support.
• Assist onboarding and training of new team members on service standards and spa procedures.
• Monitor daily operations, treatment revenue, and occupancy levels.

Skills

Spa management

Guest engagement

Interpersonal skills

Communication

Education

Diploma or certification in Spa Management/Hospitality/Wellness

Job description

Four Seasons Langkawi Resort in Langkawi, Kedah, Malaysia, seeks an Assistant Spa Manager to support the Director of Spa in daily operations, guest experiences, and service standards.

You will oversee treatment rooms, supervise staff, assist during peaks, and help onboard new team members, while maintaining calm, luxurious ambiance and delivering personalized wellness for discerning international guests.