Assistant Quality Manager | Senai

Hirehub Management Sdn. Bhd.; Kulai; On-site; MYR 111,711 - 133,808; Full time

Job summary

Hirehub Management Sdn. Bhd. is looking for a Quality Manager to oversee the Quality Management System and daily operations in Johor. The ideal candidate has strong experience in Quality Assurance and can manage quality improvement initiatives to enhance product reliability.

Responsibilities include conducting audits, handling customer complaints, and collaborating with various teams to meet quality standards. A Bachelor's Degree in a relevant field and at least 5 years of experience in the EMS sector are required.

Qualifications

• Minimum 5 years of experience in Quality Assurance/Quality Control within EMS or electronic components industry.
• At least 3 years of experience in a supervisory, team lead, or assistant managerial role.
• Hands-on experience in IQC, IPQC, OQC, Customer Quality, Supplier Quality, and NPI quality activities.

Responsibilities

• Assist in managing the overall Quality Management System (QMS) and daily quality operations.
• Lead quality improvement initiatives to reduce defects and improve product reliability.
• Monitor supplier quality performance and work closely with suppliers for quality improvement.

Skills

Quality Management Systems (QMS)

ISO 9001

IATF 16949

Problem-solving

Team leadership

Analytical skills

Microsoft Office

Quality tools (8D, CAPA, etc.)

Education

Bachelor's Degree in Engineering, Quality Management, Electronics, Manufacturing or related discipline

Job description

Company Background:

Our client is a multinational cloud infrastructure technology company with a growing manufacturing footprint in Johor. The company provides advanced server and data center solutions to global customers and offers strong career growth in a stable, international environment.

Job Description

• Assist in managing the overall Quality Management System (QMS) and daily quality operations, including Incoming Quality Control (IQC), In-Process Quality Control (IPQC), Outgoing Quality Control (OQC), and customer quality activities.
• Ensure compliance with customer requirements, ISO 9001, IATF 16949, IPC standards, and applicable regulatory requirements.
• Lead quality improvement initiatives to reduce defects, improve yield, and enhance product reliability and customer satisfaction.
• Conduct Root Cause Analysis (RCA), 8D investigations, and implement corrective and preventive actions (CAPA) for internal and external quality issues.
• Monitor supplier quality performance and work closely with suppliers to drive continuous quality improvement.
• Handle customer complaints, audit findings, and quality escalations, ensuring timely resolution and effective follow-up actions.
• Support internal audits, customer audits, and certification audits while ensuring audit readiness across operations.
• Analyze quality KPIs, process capability, yield performance, and quality trends to identify improvement opportunities.
• Collaborate with Production, Engineering, NPI, and Supply Chain teams to ensure quality requirements are integrated throughout manufacturing processes.
• Lead, coach, and develop quality personnel while promoting a culture of continuous improvement and operational excellence.

Job Requirement

• Bachelor's Degree in Engineering, Quality Management, Electronics, Manufacturing, or related discipline.
• Minimum 5 years of experience in Quality Assurance/Quality Control within EMS, or electronic components industry.
• At least 3 years of experience in a supervisory, team lead, or assistant managerial role.
• Strong knowledge of Quality Management Systems (QMS), including ISO 9001 and IATF 16949.
• Hands-on experience in IQC, IPQC, OQC, Customer Quality, Supplier Quality, and NPI quality activities.
• Proficient in quality tools and methodologies such as 8D, RCCA, CAPA, FMEA, SPC, MSA, Control Plan, 5 Why, Fishbone Diagram, and Pareto Analysis.
• Experience handling customer complaints, quality escalations, audit findings, and corrective action management.
• Familiar with customer audits, internal audits, supplier audits, and certification audits.
• Strong analytical and problem-solving skills with the ability to interpret quality data and drive improvement initiatives.
• Experience in yield improvement, defect reduction, process quality control, and continuous improvement projects.
• Good leadership, communication, and cross-functional coordination skills.
• Proficient in Microsoft Office and quality reporting systems.

Additional Information

• Location: Senai, Johor
• Salary: Up to RM11k