Assistant QC Manager

TIGER BALM (M) SDN BHD; Kulai; On-site; MYR 89,000 - 156,000; Full time

Job summary

Tiger Balm Malaysia, part of Haw Par Group, seeks an Assistant QC Manager to support the QC Manager in daily lab operations, ensuring GMP compliance and data integrity. The role demands strong leadership and proactive management of QC activities and personnel.

The ideal candidate will supervise Analysts, plan routine and stability testing, handle OOS/OOT investigations, and contribute to CAPA and continuous improvement initiatives across the QC function.

Qualifications

• Bachelor’s degree in Chemistry, Pharmaceutical Science, Applied Science, or related field.
• Minimum 7 years of QC experience with supervisory/leadership experience.
• Strong knowledge of GMP, GLP, data integrity and pharmaceutical QC requirements.
• Experience in handling OOS/OOT investigations, CAPA, Deviations and laboratory investigations.
• Experience in stability studies and/or batch release activities is an advantage.
• Strong leadership, people management and problem-solving skills.
• Good planning, organisational and time-management skills.
• Able to work independently, prioritise multiple activities and meet deadlines.
• Strong communication and interpersonal skills with the ability to work across departments.

Responsibilities

• Assist the QC Manager in managing daily QC laboratory operations and activities.
• Supervise and monitor QC Executives, Analysts and laboratory personnel to ensure tasks are completed accurately and within timelines.
• Plan, prioritise and monitor QC testing activities, including routine testing, stability studies and batch release testing.
• Monitor and follow up on OOS/OOT, CAPA, Deviations, Laboratory Investigations and other QMS activities.
• Ensure QC activities comply with SOPs, specifications, GMP, data integrity and regulatory requirements.
• Monitor batch release-related QC activities and escalate issues impacting product release.
• Coordinate with external vendors and service providers, including service contracts.
• Review and ensure accuracy and completeness of QC documentation, reports and analyses.
• Support investigations, audits, regulatory inspections and CAPA implementations.
• Identify operational issues and provide appropriate solutions and recommendations.
• Drive continuous improvement to enhance lab efficiency and quality.

Skills

Leadership

People management

Problem-solving

GMP/GLP knowledge

Communication

Planning

Time management

Education

Bachelor's degree in Chemistry

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Tiger Balm Malaysia, a part of the Haw Par Group, is a leader in many overseas markets and is renowned worldwide. We are an established and progressive company that manufactures, markets, and distributes high-quality OTC and ethical pharmaceutical products. Known for its effective herbal remedies, Tiger Balm has been trusted for over a century to provide relief from muscle aches, joint pain, and headaches with natural ingredients.

The Role

We are seeking a motivated and experienced Assistant QC Manager to support the QC Manager in managing day-to-day laboratory operations and ensuring all QC activities are performed efficiently, accurately and in compliance with GMP, regulatory requirements and company procedures.

The successful candidate will demonstrate strong leadership, technical knowledge, problem-solving skills and the ability to proactively manage and monitor QC activities and team performance.

Key Responsibilities:

• Assist the QC Manager in managing daily QC laboratory operations and activities.
• Supervise and monitor QC Executives, Analysts and laboratory personnel to ensure tasks are completed accurately and within established timelines.
• Plan, prioritise and monitor QC testing activities, including routine testing, stability studies and batch release testing.
• Monitor and follow up on OOS/OOT, CAPA, Deviations, Laboratory Investigations and other QMS activities to ensure timely completion and closure.
• Ensure QC activities comply with approved SOPs, specifications, GMP, data integrity and applicable regulatory requirements.
• Monitor batch release-related QC activities and proactively escalation any issues that may impact product release.
• Monitor laboratory equipment calibration, qualification, maintenance and servicing activities.
• Coordinate and follow up with external vendors and service providers, including service contracts.
• Monitor QC purchasing activities, including laboratory consumables, reagents, equipment, purchase orders, invoices and payment status.
• Review and ensure accuracy and completeness of QC documentation, reports and analytical results.
• Support investigations, audits, regulatory inspections and implementation of corrective and preventive actions.
• Identify operational issues and provide appropriate solutions and recommendations.
• Ensure effective communication and timely escalation of QC issues to the QC Manager and relevant departments.
• Support training, competency assessment and development of QC personnel.
• Drive continuous improvement initiatives to enhance laboratory efficiency, compliance and quality performance.
• Perform other QC-related duties as assigned by the QC Manager.

Requirements:

• Bachelor’s degree in Chemistry, Pharmaceutical Science, Applied Science, or a related field.
• Minimum 7 years of relevant experience in Quality Control within the pharmaceutical, healthcare, cosmetic or related manufacturing industry, with supervisory/leadership experience. Candidates with relevant pharmaceutical QC experience will be highly preferred.
• Strong knowledge of GMP, GLP, data integrity and pharmaceutical QC requirements.
• Good understanding of laboratory analytical techniques and QC laboratory operations.
• Experience in handling OOS/OOT investigations, CAPA, Deviations and laboratory investigations.
• Experience in stability studies and/or batch release activities is an advantage.
• Strong leadership, people management and problem-solving skills.
• Good planning, organisational and time-management skills.
• Able to work independently, prioritise multiple activities and meet deadlines.
• Strong communication and interpersonal skills with the ability to work effectively across departments.
• Proactive, accountable and detail-oriented with strong ownership of assigned responsibilities.