Assistant Manager Trainee

Johnny's Restaurant; Kuantan; On-site; MYR 31,000 - 40,000; Full time

Benefits offered by this job

Structured management training in both

Real leadership experience supervising

Clear career path to Assistant Manager

Staff Meal

Accommodation provided

Allowance Provided

Job summary

Jora Malaysia is seeking candidates for a restaurant role in Malaysia. Fresh graduates or those with 1–2 years in F&B/retail/customer service are welcome to apply. The work is fast-paced and hands-on, with five rotating days per week including weekends and public holidays, and relocation to different outlets may be required.

Qualified applicants will support daily operations, lead by example on the floor, maintain cleanliness and food safety, and participate in coaching and training programs.

Qualifications

• Diploma or Degree in Hospitality, Business, or related field.
• Fresh graduates or candidates with 1–2 years of experience in F&B / retail / customer service.
• Willing to relocate or transfer to different outlets based on business needs.

Responsibilities

• Support daily restaurant operations (service flow, kitchen coordination, opening & closing).
• Lead by example on the floor — guide crew, resolve issues, and ensure smooth service.
• Maintain cleanliness, food safety, and brand standards at all times.
• Assist in crew scheduling, daily briefings, and on-the-job coaching.
• Handle customer feedback and complaints professionally.
• Support stock ordering, inventory checks, and basic cost control.
• Learn to analyse simple reports (sales, labour, wastage) and identify improvements.
• Participate in structured training programs and assessments.

Skills

Fast-paced environment

Hands-on

Customer service

Education

Diploma or Degree in Hospitality, Business, or related field

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Diploma or Degree in Hospitality, Business, or related field

Fresh graduates or candidates with 1–2 years of experience in F&B / retail / customer service

Enjoy working in a fast-paced, hands‑on environment

Comfortable working 5 days per week on rotating shifts (including weekends & public holidays)

Willing to relocate or transfer to different outlets based on business needs

Requirement

• Diploma or Degree in Hospitality, Business, or related field
• Fresh graduates or candidates with 1–2 years of experience in F&B / retail / customer service
• Enjoy working in a fast-paced, hands‑on environment
• Comfortable working 5 days per week on rotating shifts (including weekends & public holidays)
• Willing to relocate or transfer to different outlets based on business needs

Responsibility

• Support daily restaurant operations (service flow, kitchen coordination, opening & closing)
• Lead by example on the floor — guide crew, resolve issues, and ensure smooth service
• Maintain cleanliness, food safety, and brand standards at all times
• Assist in crew scheduling, daily briefings, and on-the-job coaching
• Handle customer feedback and complaints professionally
• Support stock ordering, inventory checks, and basic cost control
• Learn to analyse simple reports (sales, labour, wastage) and identify improvements
• Participate in structured training programs and assessments

Benefits

• Structured management training in both front-of-house and back-of-house.
• Real leadership experience supervising a team
• Clear career path to Assistant Restaurant Manager upon successful completion and performance.
• Staff Meal
• Accommodation provided
• Allowance Provided