Full-Time Sales Advisor (Midvalley Soutkey)

JD SPORTS FASHION SDN. BHD.; Johor Bahru; On-site; MYR 28,000 - 45,000; Full time

Benefits offered by this job

Medical benefits

Group insurance coverage

Staff purchase discounts

Competitive commission

Job summary

JD Sports Fashion SDN. BHD. in Malaysia is seeking a Full-Time Sales Advisor to join our Midvalley Soutkey store. You will be at the heart of the customer experience, helping shoppers find the right products, delivering great service, and contributing to the store’s success.

You’ll work with a supportive team to achieve sales targets, maintain high standards, and create an exciting shopping environment. Enjoy structured development, competitive rewards, and exclusive staff discounts.

Qualifications

• Experience in retail or customer service.
• Passion for sportswear and fashion.
• Willingness to work weekends/public holidays.

Responsibilities

• Greet every customer in a warm, genuine, and friendly manner.
• Deliver excellent customer service and create a positive shopping experience.
• Understand customer needs and recommend suitable products and alternatives.
• Assist customers with product enquiries, sizing, availability, and general store information.
• Represent JD Sports professionally and positively at all times.
• Contribute towards achieving and exceeding individual and store sales targets.
• Identify opportunities for additional and add-on sales while ensuring recommendations meet customer needs.
• Use in-store technology and digital devices to provide customers with access to the wider product range.
• Develop strong product knowledge to confidently support and advise customers.
• Stay aware of current promotions, new product launches, and key commercial activities.

Skills

Customer service

Sales targets

Teamwork

Communication

Job description

Full-Time Sales Advisor (Midvalley Soutkey)

We’re looking for passionate, energetic, and customer-focused individuals to join our JD Sports store team.

As a Sales Assistant, you’ll be at the heart of the customer experience - helping customers find the right products, delivering great service, and contributing to the overall success of the store.

You’ll work closely with your team and Store Management to achieve sales targets, maintain high store standards, and create an exciting and welcoming shopping environment for every customer.

Build your retail career with clear progression opportunities for individuals who demonstrate strong performance and potential.

Structured Development

Receive ongoing training, coaching, and support to develop your product knowledge, customer service, and retail skills.

Competitive Rewards

Attractive commission scheme and performance-driven incentives.

Medical benefits and Group Insurance coverage for your wellbeing and peace of mind.

Staff Purchase Discounts

Enjoy exclusive employee discounts on JD Sports products.

Be part of an energetic, supportive, and collaborative team where everyone contributes to the store’s success.

What You'll Do

Customer Experience

Greet every customer in a warm, genuine, and friendly manner.

Deliver excellent customer service and create a positive shopping experience.

Understand customer needs and recommend suitable products and alternatives.

Assist customers with product enquiries, sizing, availability, and general store information.

Represent JD Sports professionally and positively at all times.

Contribute towards achieving and exceeding individual and store sales targets.

Identify opportunities for additional and add-on sales while ensuring recommendations meet customer needs.

Use in-store technology and digital devices to provide customers with access to the wider product range.

Develop strong product knowledge to confidently support and advise customers.

Stay aware of current promotions, new product launches, and key commercial activities.

Store Standards & Operations

Help maintain a clean, organized, and visually engaging store environment.

Ensure products are correctly displayed and replenished throughout the day.

Support stock handling and other daily store operational activities when required.

Work across different departments and areas of the store based on business needs.

Carry out all duties in a safe and responsible manner and follow company procedures.

Teamwork & Development

Work collaboratively with colleagues and Store Management to achieve store goals.

Take ownership of your learning and complete required training and development activities.

Be open to coaching and feedback to continuously improve your performance.

Contribute to a positive, energetic, and supportive team culture.

What You'll Bring

Passion for retail, sportswear, fashion, and delivering great customer experiences.

Good customer service and communication skills.

Confident, friendly, and outgoing personality.

Sales-driven mindset with the motivation to achieve targets.

Positive attitude and willingness to learn.

Ability to work effectively as part of a team.

Flexible to work shifts, weekends, and public holidays.

Preferred

Previous experience in retail, customer service, hospitality, or a sales environment.

Interest or knowledge in sports, fashion, footwear, or lifestyle products.

Experience working towards sales targets or KPIs.

Previous retail experience is an advantage, but we also welcome candidates who are passionate, motivated, and ready to learn.

What Your First Year Looks Like

Build strong product knowledge and confidence in assisting customers.

Develop your customer service and selling skills through hands-on experience and training.

Consistently contribute towards individual and store sales targets.

Become confident using in-store technology and following store operational processes.

Build strong working relationships with your team and Store Management.

Take on greater responsibilities as you develop, with opportunities to progress your career within JD Sports.