Assistant Manager: Restaurant Ops Lead

Richeese Factory Malaysia; Johor Bahru; On-site; MYR 39,000 - 58,000; Full time

Job summary

Richeese Factory Malaysia is seeking an Assistant Manager to lead daily restaurant operations on-site in Johor Baharu. You will supervise shifts, maintain quality and guest service, and support team training and coaching while upholding safety and cleanliness standards.

Ideal candidates have experience in F&B supervision, strong communication skills, and a diploma or degree in hospitality or business. Weekend and holiday shifts may be required to meet targets.

Qualifications

• Experience overseeing daily restaurant or retail operations.
• Ability to supervise, coach and motivate frontline staff.
• Strong guest service mindset and feedback handling.
• Basic cash handling, sales monitoring and stock control.

Responsibilities

• Oversee shift management and daily operations.
• Ensure consistent food quality, service standards and cleanliness.
• Support staff scheduling, training and coaching.
• Handle guest feedback and monitor inventory levels.
• Collaborate with Restaurant Manager on promotions and improvements.

Skills

Operational management

Team leadership

Customer service

Inventory management

Communication

Problem solving

Shift work readiness

F&B supervision

Education

Diploma or degree in hospitality or business

Job description

Richeese Factory Malaysia is seeking an Assistant Manager to lead daily restaurant operations on-site in Johor Baharu. You will supervise shifts, maintain quality and guest service, and support team training and coaching while upholding safety and cleanliness standards.

Ideal candidates have experience in F&B supervision, strong communication skills, and a diploma or degree in hospitality or business. Weekend and holiday shifts may be required to meet targets.