Assistant Manager - Income Audit

Hilton Worldwide, Inc.; Kuala Lumpur; On-site; MYR 48,000 - 60,000; Full time

Job summary

A leading global hospitality company in Kuala Lumpur is seeking an Assistant Manager – Income Audit to handle daily revenue audits and ensure accuracy in financial reporting. The ideal candidate will have a university degree in Commerce or Accounting, with at least one year of experience in a managerial accounting role in the hospitality industry. Proficiency in Microsoft Office and relevant systems is essential. This role offers dynamic responsibilities and the opportunity to be part of a renowned hotel brand.

Qualifications

• University Degree, preferably in Commerce, Accounting & Management or any Accounting qualification.
• At least 1 year of working experience as Income Auditor Supervisor in the hospitality industry.
• Good communication and analytical skills.

Responsibilities

• Audit the daily revenue figures and prepare reports.
• Ensure all revenue is captured and reported accurately.
• Reconcile credit card charges on a daily basis.
• Prepare daily revenue report for the Director of Finance.
• Follow up on discrepancies and ensure accurate data input.

Skills

University Degree in Commerce or Accounting

Managerial experience in operational accounting

Experience as Income Auditor Supervisor

Knowledge of F&B cashiering

Proficient in Microsoft Office

Good communication skills

System skills in OnQ, OPERA, Micros, SUN

Education

University Degree in Commerce, Accounting or Management

Job description

Job Overview

Assistant Manager – Income Audit (HOT0B6X4)

Work Location

DoubleTree by Hilton Hotel Kuala Lumpur The Intermark, 348 Jalan Tun Razak, Kuala Lumpur 50400

What will I be doing?

As Assistant Manager – Income Audit, you will be responsible for performing the following tasks to the highest standards:

• Audit the daily revenue figures, supporting reports and vouchers as well as audit the daily General Cashier’s Report.
• Ensure that Daily and Monthly Revenue and Settlement Reconciliation is prepared on a timely basis and all revenue is captured and reported.
• Ensure all gifts or entertainment vouchers are controlled as per the policy.
• Review all entertainment dockets and officers’ checks, ensuring that all are authorized and signed with the appropriate level of detail.
• Check that complimentary rooms have been appropriately authorized.
• Audit the telephone and internet interface reports to ensure all the respective revenue has been posted.
• Ensure the relevant Front Office and Outlet reports are printed, audited and filed in chronological order.
• Verify transactions posted in the daily report, including but not limited to credit cards, city ledger, crew allowances, paid outs, allowances and rebates, miscellaneous charges, voiding, car park revenues and room safe keys.
• Prepare rebate and allowance summary and rebate journal.
• Reconcile credit card charges between electronic credit card machine and point of sale system on a daily basis.
• Prepare daily revenue report for the Director of Finance / Financial Controller.
• Ensure that all concessionaires’ revenue is reconciled and recorded accurately.
• Check the Room Rate Discrepancy Report to ensure that all rate changes, upgrades, etc. have been properly authorized.
• Ensure that the Room Status Discrepancy Report is printed twice daily, and any exceptions noted are reported.
• Record cashier overs / under in the relevant reports and follow up with the Outlet Managers or Front Office Manager.
• Follow up on any discrepancies, incomplete work or missing information with the relevant departments.
• Ensure all paid out vouchers have proper authorization, signatures and backup.
• Follow up with Revenue / Reservation team to ensure that no-shows are reviewed, and charges made accordingly.
• Audit the daily food and beverage report, verifying the cashier’s remittance to the General Cashier’s Report.
• Ensure that all restaurant and bar checks are properly accounted for and banquets and functions revenues are entered.
• Be fully conversant with the hotel Manual Contingency Plan in case of computer system failure and ensure that all manual procedures are followed and adhered to.
• Ensure the accurate and timely input of data to the general ledger system.
• Maintain adequate and up to date files.
• Conduct monthly house float and petty cash count and safety deposit boxes audit.
• Check and ensure that room variance reports are properly kept and interpreted, reporting any unreasonable variance promptly.
• Handle all requests and inquiries in a timely and efficient manner.
• Be flexible in relation to working hours, especially at month end.
• Perform any additional tasks assigned to ensure that the department functions smoothly.
• Minimize the risks of accidents and workers compensation costs by ensuring the correct work practices are used and that the area is safe from hazards.

What are we looking for?

An Assistant Manager – Income Audit serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• University Degree, preferably in Commerce, Accounting & Management or any other Accounting qualification.
• Previous experience in a managerial operational accounting role.
• At least 1 year of working experience as Income Auditor Supervisor in the hospitality industry.
• Knowledge of F&B cashiering, front desk cashiering and night audit.
• Proficient in Microsoft Office applications.
• Good communication and analytical skills.
• Possess system skills in OnQ, OPERA, Micros, SUN.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision is to fill the earth with the light and warmth of hospitality, uniting us as a team to create remarkable hospitality experiences around the world every day. Our Team Members are at the heart of it all!