Assistant Manager Human Resources

Ultima Markets; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Ultima Markets, a regulated CFD trading gateway, is seeking an HR Business Partner in Kuala Lumpur. You will partner with line managers and department heads to provide HR advisory, support organizational design, workforce planning, and reporting structure changes.

You will handle employee relations, performance management, talent development, and HR operations. The role requires 3–5 years in HR across multinational settings, strong English and Mandarin skills, and ability to travel regionally.

Qualifications

• Bachelor’s degree in HR, Business Admin, Psychology, or related field; MBA or Master’s is a plus.
• Minimum 3–5 years HR experience across multiple countries or multinational environment.
• Strong rollout experience of HR practices and project implementation.

Responsibilities

• Partner with line managers and department heads to provide HR advisory support on people matters.
• Support organizational design, workforce planning, and reporting line changes.
• Handle employee relations cases including grievances, disciplinary actions, and performance issues.
• Ensure fair, compliant HR practices aligned with policies and labor laws; act as trusted contact for employees and managers.
• Support performance review cycles and guide managers on PIP and talent assessments.
• Coordinate learning and development initiatives and partner on employee development plans.
• Ensure consistent HR policy implementation and support compensation, benefits, and internal mobility processes.

Skills

English & Mandarin proficiency

Stakeholder management

Project management

Cross-cultural collaboration

Documentation & SOPs

Communication & presentation

HR governance

Analytical thinking

Education

Bachelor's degree in Human Resources or related field

MBA or Master’s degree (added advantage)

Tools

HRIS/HRMS

Job description

Ultima Markets is a secure and regulated CFD trading gateway, offering access to 1,000+ instruments, including Forex, Commodities, Indices, and Stocks, to clients in over 170 countries. Founded in 2016, we are the Official Regional Partner of FC Internazionale Milano and the first CFD broker to support the UN Global Compact. We operate globally through entities regulated by the FCA, FSCA, and FSC, and in 2025 were honoured with 50+ global awards, including Best CFD Broker Global 2025.

To learn more about our company, please visit our website: https://www.ultimamarkets.com.

Job Description:

Business Partnering

• Partner with line managers and department heads to provide HR advisory support on people matters
• Understand business needs and proactively recommend HR solutions Support organizational design, workforce planning, and reporting line changes

Employee Relations

• Handle employee relations cases including grievances, disciplinary actions, and performance issues
• Ensure fair, consistent, and compliant HR practices aligned with company policies and labor laws Act as a trusted point of contact for employees and managers

Performance Management

• Support performance review cycles (goal setting, mid-year, year-end reviews)
• Guide managers on performance improvement plans (PIP) and talent assessments Ensure timely completion and quality of performance documentation

Talent Management & Development

• Support talent review, succession planning, and high-potential identification
• Coordinate learning and development initiatives aligned with business needs Partner with managers on employee development plans

HR Operations & Policy Implementation

• Ensure consistent implementation of HR policies, procedures, and guidelines
• Support compensation, benefits, job leveling, and internal mobility processes Maintain accurate HR data, reports, and documentation

Change Management & Culture

• Support change initiatives such as restructuring, new processes, or system implementations
• Promote company values, employee engagement, and a positive work culture Assist in employee communication and engagement activities

Compliance & Governance

• Ensure HR practices comply with local labor laws and internal governance standards
• Support audits and HR reporting requirements Liaise with regional or global HR teams where applicable

Skills & Experience that WOW us:

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field; MBA or Master's degree is an added advantage.
• Minimum 3–5 years of HR experience, with proven exposure to supporting multiple countries or working in a multinational environment.
• Strong exposure to HR practice rollout and project implementation, with a solid understanding of key HR disciplines such as Performance Management, Employee Relations, etc.
• Skilled at localizing HR frameworks for regional teams, with strong documentation abilities (e.g., SOPs, employee handbooks).
• Excellent written and verbal communication skills in English and Mandarin.
• Proficiency in additional regional languages (such as Thai, Vietnamese, etc.) is an advantage.
• Strong communication and presentation skills, capable of explaining HR logic to diverse audiences.
• Skilled in stakeholder management and cross-cultural collaboration, with strong project management to handle multiple markets.
• Analytical and adaptable, with a detail-oriented approach that ensures effective HR governance.
• Willingness and ability to travel across regions when required