Assistant Manager - Demand Planning

The HEINEKEN Company; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

HEINEKEN Malaysia is seeking a highly analytical Assistant Manager - Demand Planning to transform data into insights that drive demand planning and business decisions. You will work closely with Demand Planning, Commercial and Supply Planning to develop data-driven insights and enable accurate, execution-ready demand plans.

The role focuses on monitoring forecast performance using KPIs, preparing dashboards, and collaborating across functions to identify risks and optimize stock.

Qualifications

• Bachelor's degree in a related field (SCM, Business Admin, Industrial/Operations Eng, Data Analytics).
• 2–3 years in Demand Planning or related analytics roles, FMCG preferred.
• Strong data interpretation and business recommendation skills.
• Knowledge of demand planning, forecasting and S&OP processes.
• Advanced Excel & PowerPoint; familiarity with forecasting/BI tools.
• Experience with data visualization tools such as Power BI.
• Excellent stakeholder management and cross-functional collaboration.
• Proactive, detail-oriented, and data-driven mindset.

Responsibilities

• Analyse demand, sales and inventory data to improve forecast quality.
• Translate sell-out demand into sell-in plans aligned with priorities.
• Monitor forecast performance using KPIs like accuracy and bias.
• Prepare dashboards and reports for Demand Review and S&OP.
• Collaborate with Demand Planning, Supply Planning, Commercial and Finance teams.
• Monitor inventory and identify risks to optimize stock.
• Support data governance and reporting automation for planning systems.
• Drive continuous improvement through analytics and automation.

Skills

Analytical skills

Stakeholder management

Communication

Attention to detail

Education

Bachelor's degree in Supply Chain Management

Tools

Microsoft Excel

PowerPoint

Power BI

Forecasting tools

Job description

At HEINEKEN Malaysia, we're looking for a highly analytical Assistant Manager - Demand Planning to transform data into actionable insights that support demand planning and business decisions. Working closely with Demand Planning, Commercial and Supply Planning teams, you'll develop data-driven insights, monitor forecast performance and support the delivery of accurate, execution-ready demand plans that enable product availability and business growth.

What You'll Do

• Analyse demand, sales and inventory data to generate insights that improve forecast quality and planning decisions.
• Support the development of execution-ready demand plans by translating sell-out demand into sell-in plans aligned with business priorities and supply capabilities.
• Monitor forecast performance through key KPIs such as Forecast Accuracy, Forecast Bias, Service Level and Inventory Health, providing root cause analysis and recommendations.
• Prepare dashboards, reports and data visualisations to support Demand Review, S&OP and business decision-making.
• Partner with Demand Planning, Supply Planning, Commercial and Finance teams to identify risks, evaluate scenarios and improve planning outcomes.
• Monitor inventory performance, identify potential supply or inventory risks, and recommend actions to optimise stock levels and minimise write-offs.
• Maintain planning data integrity, support reporting automation and ensure planning systems deliver accurate and reliable information.
• Drive continuous improvement by enhancing reporting, planning processes and data governance through analytics and automation.

What You'll Bring

• Bachelor's Degree in Supply Chain Management, Business Administration, Industrial/Operations Engineering, Data Analytics or a related discipline.
• 2–3 years of experience in Demand Planning, Supply Chain Planning, Business Analytics or a similar analytical role, preferably within an FMCG environment.
• Strong analytical skills with the ability to interpret complex data and translate insights into business recommendations.
• Knowledge of demand planning, forecasting principles and S&OP processes.
• Advanced proficiency in Microsoft Excel and PowerPoint; experience with forecasting, planning or reporting tools is an advantage.
• Experience using data visualisation tools such as Power BI is preferred.
• Strong communication and stakeholder management skills with the ability to collaborate across cross-functional teams.
• A proactive, detail-oriented mindset with a passion for continuous improvement and data-driven decision-making.