Assistant Manager, Credit Card Underwriting

Hong Leong Bank; Kuala Lumpur; On-site; MYR 39,000 - 61,000; Full time

Job summary

Hong Leong Bank is seeking a detail‑oriented professional to process and evaluate credit card applications in accordance with guidelines. The role ensures high‑quality service, timely decisioning, and controlled credit losses within approved limits.

Responsibilities include document checks, income verification, fraud detection, and adherence to policies. A Bachelor’s degree and 1–2 years in related fields are preferred, with CCP/CCE certification a plus. Based in Kuala Lumpur, Malaysia.

Qualifications

• Bachelor’s degree or equivalent with 1–2 years in credit/financing is preferred.
• Experience in card applications and underwriting is advantageous.
• Knowledge of credit policies and regulatory guidelines is required.

Responsibilities

• Check completeness of CC application forms and documents.
• Review income documents and verify income accurately.
• Detect fraudulent applications and escalate suspected cases.
• Perform loan approvals within delegated authority and timelines.
• Maintain high booking quality as measured by IL/NCL rates.
• Recommend applications beyond approval limits when needed.
• Verify customers' personal/employment information as required.
• Address customer complaints promptly and professionally.
• Report suspicious money laundering activities when observed.
• Adhere to credit policies, procedures, and compliance requirements.

Skills

Credit analysis

Fraud detection

Underwriting

Documentation

Communication

Education

Bachelor’s degree or equivalent

Tools

MS Office

Credit bureau tools

Job description

Hong Leong Bank is seeking a detail‑oriented professional to process and evaluate credit card applications in accordance with guidelines. The role ensures high‑quality service, timely decisioning, and controlled credit losses within approved limits.

Responsibilities include document checks, income verification, fraud detection, and adherence to policies. A Bachelor’s degree and 1–2 years in related fields are preferred, with CCP/CCE certification a plus. Based in Kuala Lumpur, Malaysia.