Assistant Manager, Corporate Sales (Key Account Experience)

Caring Pharmacy Retail Management Sdn Bhd; Klang City; On-site; MYR 78,000 - 134,000; Full time

Benefits offered by this job

Health Insurance

Awards Programme

Bonus

Study Leave

Job summary

Caring Pharmacy Retail Management Sdn Bhd is seeking an Assistant Manager, Corporate Sales to manage strategic corporate accounts, drive revenue growth, and ensure high service standards across insurers, TPAs, hospital partners, and large corporates.

You will lead cross-functional coordination with operations, finance, clinical, and digital health teams, develop account plans, negotiate contracts, and mentor junior staff.

Qualifications

• Bachelor’s degree in healthcare or related field.
• 3–5 years of experience in account management or corporate sales.
• Strong relationship and account management skills.
• Excellent negotiation, communication, and presentation abilities.
• Analytical mindset with problem-solving capabilities.

Responsibilities

• Serve as the primary contact for key corporate accounts (insurers, TPAs, hospital partners).
• Develop account plans to grow revenue, product adoption, and service penetration.
• Coordinate with internal teams to ensure timely service delivery and issue resolution.
• Monitor performance, prepare reports, and track sales metrics.
• Lead contract negotiations, renewals, and cross-selling opportunities.
• Plan corporate events and client engagement activities; mentor junior team members.

Skills

Relationship management

Account management

Negotiation

Communication skills

Analytical thinking

Project management

Education

Bachelor's degree in Healthcare or related field

Job description

The Assistant Manager, Corporate Sales is responsible for managing and growing strategic relationships with corporate clients, partners, and institutions. This role requires a strong balance of relationship management, solution selling, and cross-functional coordination to ensure seamless service delivery, client satisfaction, and revenue growth.

Account Management & Relationship Building

• Sserve as the primary point of contact for key corporate accounts (e.g., insurers, TPAs, hospital partners, large corporates).
• Build and maintain strong, long-term client relationships at multiple levels (operational and decision-making).
• Understand client needs and business challenges, and provide tailored solutions to address them.
• Proactively manage client expectations and ensure high levels of satisfaction.

Business Development & Growth

• Develop account plans to grow revenue, product adoption, and service penetration within assigned accounts.
• Identify opportunities for cross-selling and upselling new services, solutions, or product lines.
• Lead negotiations and secure renewals, extensions, and new contracts.

Operational Excellence

• Coordinate with internal teams (operations, finance, clinical, pharmacy, digital health) to ensure timely delivery of services and resolution of client issues.
• Monitor account performance, prepare regular reports, and track key metrics (e.g., sales performance, claim trends, service SLAs).
• Escalate and resolve operational or service issues impacting clients.
• Plan, coordinate, and execute corporate events, wellness programs, and client engagement activities to strengthen partnerships and brand presence.

Market & Client Insights

• Stay informed on industry trends, competitors, and regulatory changes impacting clients and the business.
• Gather client feedback and share insights with internal teams to improve services and customer experience.
• Work closely with cross-functional teams to deliver on client commitments.
• Support the development of proposals, presentations, and tender submissions.
• Mentor junior team members where applicable.

Skills and Qualifications

• Bachelor’s degree in Healthcare or related background
• Minimum 3–5 years of experience in account management, corporate sales, or business development (preferably in healthcare, insurance, pharmaceutical, or retail industries).
• Strong Relationship & Account Management Skills – Proven ability to build and maintain long-term partnerships with corporate clients and key stakeholders.
• Negotiation & Communication Abilities – Excellent verbal, written, and presentation skills, with experience in contract negotiations and client-facing discussions.
• Analytical & Problem-Solving Skills – Ability to interpret data, identify trends, and develop actionable strategies to drive account growth and client satisfaction.
• Event & Project Management Experience – Skilled in planning and executing corporate events, wellness programs, and client engagement activities, while managing multiple projects simultaneously.

About CARiNG Pharmacy

CARiNG Pharmacy was established in 1994 by 5 pharmacists, who were course-mates in the School of Pharmacy, Universiti Sains Malaysia (USM).

The first CARiNG Outlet opened in Taman Muda, Cheras. At that time, the awareness of community pharmacy services was still low. The founders took these important steps to instill the value of pharmacists in the healthcare profession by:

Providing 12 hours a day, 7 days a week full time pharmacist service.

Providing easily accessible pharmacist counseling service, free blood pressure checks and other health checks at a minimum fee.

Designing the store with a modern, open concept to maximise interaction with customers and merchandise. With this successful concept, CARiNG Pharmacy is growing fast within the Peninsular Malaysia.

Perks and Benefits

• Health Insurance
• Awards Programme
• Bonus
• Study L