Assistant Human Resources Manager

InterContinental Hotels Group; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

InterContinental Hotels Group in Kuala Lumpur is seeking an HR professional to support daily HR operations, payroll administration, and staff development within the hotel. The role requires ensuring policy compliance, accurate reporting, and timely payroll processing across the team.

You will coordinate training, drive employee engagement initiatives, assist with performance management, and support HR audits to uphold standards and confidentiality in a fast-paced hospitality environment.

Qualifications

• Degree or diploma in HR or related field.
• 3-5 years HR experience, preferably in hospitality.
• Experience with payroll, engagement, and HR audits.
• Previous supervisory or assistant managerial experience is an advantage.

Responsibilities

• Assist in daily HR tasks and ensure smooth operations.
• Ensure compliance with policies, laws, and statutory requirements.
• Prepare HR reports and support budgeting.
• Oversee payroll processing and payroll reconciliations.
• Coordinate training programs and staff development.
• Support employee engagement, wellness, and events.
• Assist with performance reviews, discipline, and recordkeeping.
• Assist HRM in audits and compliance.

Skills

HR policies

Employment law

Communication skills

Leadership

HRIS

Payroll software

Time management

Confidentiality

Education

Degree/Diploma in Human Resources

Tools

HRIS systems

Payroll software

Microsoft Office

Job description

Key Responsibilities

1. Human Resources Operations

• Assist in managing daily HR tasks, ensuring smooth operations within the department.

• Ensure compliance with company policies, employment laws, and statutory requirements.

• Prepare HR reports and support the HRM in financial and departmental budgeting.

2. Payroll Administration

• Manage and oversee payroll processing for all employees, ensuring accuracy and timeliness.

• Handle statutory contributions, leave records, and staff benefits administration.

• Liaise with Finance for payroll reconciliation.

3. Learning & Development

• Coordinate and monitor training programs in line with IHG brand standards and hotel needs.

• Maintain training records and support career development initiatives for staff.

• Assist in planning and delivering training workshops and orientations.

4. Employee Engagement & Well-being

• Support the HRM in driving employee engagement programs and initiatives.

• Contribute to achieving targeted Colleague Heartbeat results.

• Organize staff activities, recognition events, and wellness initiatives.

5. Performance Management & Discipline

• Assist with staff performance reviews and documentation.

• Provide guidance on disciplinary matters and ensure policies are applied fairly and consistently.

• Maintain confidential employee records and disciplinary files.

6. HR Audit & Compliance

• Support HRM in preparing and improving HR audit readiness and compliance.

• Ensure accuracy in documentation, contracts, and filing systems.

• Conduct periodic checks to meet audit standards.

7. Leadership Support

• Act as the HR department head during the absence of the HRM.

• Provide advice and support to Heads of Departments on HR-related matters.

• Contribute to HR strategy development and implementation.

Core Competencies

• Strong knowledge of HR policies, employment law, and best practices.

• Analytical and detail-oriented with strong organizational skills.

• Excellent communication and interpersonal skills.

• Strong leadership and ability to influence others.

• Proficiency in HRIS systems, payroll software, and Microsoft Office.

• Ability to manage multiple tasks and deadlines under pressure.

• High level of confidentiality, integrity, and professionalism.

Qualifications & Experience

• Degree/Diploma in Human Resources, Business Administration, or a related field.

• At least 3-5 years of HR experience, preferably in hospitality.

• Experience in payroll, employee engagement, and HR audits is highly desirable.

• Previous supervisory or assistant managerial experience in HR is an advantage.