ASSISTANT, FOOD SERVICES

Johor Specialist Hospital; Johor Bahru; On-site; MYR 20,000 - 30,000; Full time

Job summary

Johor Specialist Hospital is seeking a Food Service Assistant to perform meal assembly, delivery, and sanitation duties to ensure patient meals are timely and safe. The role includes maintaining cleanliness of work areas, assisting with stock replenishment, and providing responsive service.

The ideal candidate should have a minimum SPM or equivalent, with 1-2 years experience in food service. Good teamwork and basic food hygiene knowledge are essential traits for success in this role.

Qualifications

• Minimum 1–2 years of experience in food service or catering, ideally in healthcare.
• Basic knowledge of food hygiene and safe handling.
• Good communication and teamwork skills.

Responsibilities

• Assemble patient meals and snacks according to prescribed diets.
• Deliver meals to wards and provide bedside service.
• Maintain cleanliness and hygiene of work areas and equipment.

Skills

Food hygiene knowledge

Customer service

Teamwork

Time management

Education

SPM or equivalent

Job description

Overview

The Food Service Assistant performs food assembly, delivery, collection, and sanitation duties to support the hospital’s daily meal service operations. This role ensures that patients receive timely, safe, and accurate meals according to prescribed diets, and maintains cleanliness, assists with stock replenishment, and supports Dietetics & Food Services under the supervision of the Team Lead or Senior Food Service Assistant, where applicable.

Responsibilities

• Assemble patient meals and snacks, including late orders, according to prescribed diets and portion standards.
• Deliver meals and snacks to wards and provide courteous bedside meal service.
• Collect soiled trays, crockery, and utensils after each meal service.
• Facilitate patient menu selections for the following day when required.
• Participate in in‑house catering and special event setup.
• Wash, sanitize, and store utensils, containers, and crockery.
• Maintain cleanliness and hygiene of work areas, equipment, and service counters per food safety and Infection Control standards.
• Replenish supplies and verify stock levels as directed.
• Receive, label, and arrange food items and supplies in storage areas.
• Report equipment malfunction, safety concerns, or food quality issues promptly.
• Provide courteous and responsive service to patients, visitors, and hospital staff.
• Record meal service data and simple operational documentation.
• Comply with Halal, food hygiene, and hospital safety standards in all tasks.
• Operate trolleys, meal distribution equipment, and cleaning tools safely.
• Follow shift‑closing procedures, including area cleaning, waste segregation, and equipment shutdown.
• Perform any other responsibilities assigned by immediate superior or hospital management.

Qualifications

• Education: Minimum SPM or equivalent.
• Knowledge and Experience: Minimum 1–2 years of experience in food service or catering, ideally in an institutional or healthcare setting.
• Special Skills: Basic knowledge of food hygiene and safe food handling; ability to deliver meals accurately, courteously, and at the bedside while maintaining cleanliness and following SOPs; competent in basic cleaning, sanitizing, restocking, and handling physical or time‑sensitive service tasks.
• Communication and Teamwork: Good teamwork, communication, and collaboration skills within the food service team.
• Personal Attributes: Polite, respectful, and customer‑focused; reliable, punctual, and attentive to detail; able to perform under pressure and meet service deadlines; clean and pleasant appearance.