ASSISTANT FINANCE MANAGER

Renai Hotel Kota Bharu; Kota Bharu; On-site; MYR 48,000 - 60,000; Full time

Job summary

Renai Hotel Kota Bharu is seeking a detail-oriented Credit Controller to manage accounts receivable and credit accounts across hotel operations, ensuring timely collection and accurate records. The role requires reviewing credit applications and limits for corporate clients, monitoring aging and overdue accounts, and coordinating with Sales, Front Office, Events, Reservations, and Finance.

Proficiency in Excel and hotel management systems, plus 3–5 years in credit control, is essential.

Qualifications

• Diploma or Bachelor’s Degree in Accounting/Finance/Business Administration or related field.
• 3–5 years of relevant experience in credit control, accounts receivable, or finance, preferably in hotel or hospitality.
• Strong knowledge of credit control, accounts receivable, billing, collections, and reconciliation.
• Good understanding of financial procedures, internal controls, and credit policies.
• Proficient in Microsoft Office, particularly Excel, and familiar with accounting or hotel management systems.
• Strong analytical, problem-solving and organizational skills with attention to detail.
• Excellent communication and interpersonal skills; able to work with customers and internal departments.

Responsibilities

• Manage accounts receivable and credit accounts, ensuring timely collection.
• Review and assess credit applications and credit limits for corporate clients, travel agents, government accounts, and other credit customers.
• Monitor aging reports and overdue accounts; conduct regular follow-ups to ensure timely payment.
• Conduct credit control and collection activities, including follow-up on long-outstanding and overdue accounts.
• Reconcile customer accounts and resolve billing discrepancies, disputed invoices, and payment differences.
• Coordinate with Sales, Front Office, Events, Reservations, and Finance on credit, billing, and collection matters.
• Prepare monthly credit control, aging, and collection reports for management review.
• Maintain accurate credit records, customer documentation, and compliance with the hotel’s credit policies and financial procedures.

Skills

Credit control

Accounts receivable

Billing

Reconciliation

Analytical skills

Communication skills

Independent working

Education

Accounting degree

Business/Finance degree

Tools

Excel

Hotel systems

Job description

Manage and monitor the hotel’s accounts receivable and credit accounts, ensuring timely collection of outstanding payments.

Review and assess credit applications and credit limits for corporate clients, travel agents, government accounts, and other credit customers.

Monitor aging reports and overdue accounts, and conduct regular follow-ups to ensure timely payment.

Conduct credit control and collection activities, including follow-up on long‑outstanding and overdue accounts.

Reconcile customer accounts and resolve billing discrepancies, disputed invoices, and payment differences.

Coordinate with Sales, Front Office, Events, Reservations, and Finance departments on credit, billing, and collection matters.

Prepare monthly credit control, aging, and collection reports for management review.

Maintain accurate credit records, customer documentation, and compliance with the hotel’s credit policies and financial procedures

Requirements

Diploma or Bachelor’s Degree in Accounting, Finance, Business Administration, or a related field.

Minimum 3–5 years of relevant experience in credit control, accounts receivable, or finance, preferably within the hotel or hospitality industry.

Strong knowledge of credit control, accounts receivable, billing, collections, and reconciliation.

Good understanding of financial procedures, internal controls, and credit policies.

Proficient in Microsoft Office, particularly Excel, and familiar with accounting or hotel management systems.

Strong analytical, problem-solving, and organizational skills, with good attention to detail.

Excellent communication and interpersonal skills, with the ability to deal professionally with customers and internal departments.

Able to work independently, meet deadlines, and handle confidential financial information with integrity.