Assistant Events Manager

PULLMAN KUALA LUMPUR CITY CENTRE HOTEL & RESIDENCES; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental Allowance

Annual Increment

Bonus

Sports

Free M

Job summary

PULLMAN KUALA LUMPUR CITY CENTRE HOTEL & RESIDENCES is seeking an Assistant Events Manager to support the Events Manager in developing event and MICE business. You will manage client relationships and work with hotel departments to deliver exceptional service while driving revenue and departmental goals.

Responsibilities include handling inquiries, proposals, site inspections, and coordinating BEOs, ensuring smooth event execution and excellent guest experiences.

Qualifications

• Degree/Diploma in Hospitality Management or related field.
• 1–2 years experience in Events, Catering Sales, or hotel Sales & Marketing.
• Hospitality in a five‑star or upscale environment is a plus.
• Strong customer service, communication, interpersonal and presentation skills.
• Proactive, energetic, results‑oriented and commercially driven.
• Excellent organizational and time management with attention to detail.
• Ability to handle multiple events in a fast-paced environment.
• MS Office proficiency; Delphi or hotel sales systems is an advantage.
• Willing to work flexible hours including weekends/public holidays.

Responsibilities

• Support the Events Manager in achieving departmental sales and revenue targets.
• Develop new business opportunities and maintain relationships with clients.
• Handle inquiries, proposals, quotations, contracts, and BEOs.
• Coordinate event details from negotiation to completion.
• Conduct site inspections, hotel tours, and client presentations.
• Liaise with Banquet, Culinary and other hotel departments to meet client needs.
• Advise clients on venue set-ups, menus, event flow, and requirements.
• Oversee events to ensure smooth execution and guest satisfaction.
• Follow up on client feedback and coordinate service recovery.
• Maintain records of sales activities, accounts and event details.
• Monitor market trends and promote hotel facilities and revenue opportunities.

Skills

Hospitality management

Sales & marketing

Client relationships

Event planning

Proposals & BEO

Education

Degree/Diploma in Hospitality Management

Tools

Microsoft Office

Delphi

Hotel sales systems

Job description

As an Assistant Events Manager, you will support the Events Manager in developing event and MICE business, managing client relationships, and ensuring the smooth planning and execution of events. You will work closely with clients and hotel departments to deliver exceptional service while achieving revenue and departmental objectives.

Key Responsibilities

• Support the Events Manager in achieving departmental sales and revenue targets.
• Develop new business opportunities and maintain strong relationships with existing clients.
• Handle event inquiries and assist with proposals, quotations, contracts, and Banquet Event Orders (BEO).
• Coordinate event details from initial negotiation and confirmation through to event completion.
• Conduct site inspections, hotel tours, client presentations, and pre-event meetings as required.
• Liaise with Banquet, Culinary, and other hotel departments to ensure client requirements are accurately communicated and delivered.
• Advise clients on venue set-ups, menus, event flow, and other operational requirements.
• Assist in overseeing events and ensuring smooth execution and excellent guest experience.
• Follow up on client feedback and coordinate service recovery when required.
• Maintain accurate records of sales activities, accounts, and event details in Delphi or relevant hotel systems.
• Monitor market trends, competitor activities, and business opportunities.
• Promote hotel facilities and additional revenue opportunities.
• Perform other duties as assigned by the Events Manager or Director of Events.

Qualifications

• Degree/Diploma in Hospitality Management, Business Administration, Marketing, Event Management, or a related field.
• Minimum 1–2 years of relevant experience in Events, Catering Sales, Conference & Banqueting, or hotel Sales & Marketing.
• Experience in a five-star hotel or upscale hospitality environment is an advantage.
• Strong customer service, communication, interpersonal, and presentation skills.
• Proactive, energetic, results-oriented, and commercially driven.
• Excellent organizational and time-management skills with strong attention to detail.
• Ability to manage multiple events and priorities in a fast-paced environment.
• Proficient in Microsoft Office; experience with Delphi or hotel sales systems is an advantage.
• Willing to work flexible hours, including weekends and public holidays when required.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Hotel & Accommodation Services 101-1,000 employees

Global nomads have a hub away from home. The light-filled lobby, abstract chandelier and spiral marble staircase welcome guests to the Pullman Kuala Lumpur City Centre Hotel And Residences. Two distinctive towers house 450 rooms and suites and 157 residences with sweeping views of KL’s glittering skyline. For a night or a month, travellers have a vibrant space to work and play.

Pullman is near where globetrotters want to be a short walk from Raja Chulan Monorail station and opposite the Pavilion Kuala Lumpur luxury mall. Pullman is in bustling Bukit Bintang, the city’s shopping, dining and business centre.

Four restaurants and three bars offer the best of local and international cuisine. Free high-speed Wi-Fi keeps adventurers connected, wherever they are in the hotel. State-of-the-art facilities, versatile spaces and dedicated event managers let guests focus on work. The spa, fitness centre and outdoor pool energise play and downtime. The newly renovated Grand Ballroom caters to weddings and banquets.

Pullman welcomes demanding travellers – for business and pleasure.

Global nomads have a hub away from home. The light-filled lobby, abstract chandelier and spiral marble staircase welcome guests to the Pullman Kuala Lumpur City Centre Hotel And Residences. Two distinctive towers house 450 rooms and suites and 157 residences with sweeping views of KL’s glittering skyline. For a night or a month, travellers have a vibrant space to work and play.

Pullman is near where globetrotters want to be a short walk from Raja Chulan Monorail station and opposite the Pavilion Kuala Lumpur luxury mall. Pullman is in bustling Bukit Bintang, the city’s shopping, dining and business centre.

Four restaurants and three bars offer the best of local and international cuisine. Free high-speed Wi-Fi keeps adventurers connected, wherever they are in the hotel. State-of-the-art facilities, versatile spaces and dedicated event managers let guests focus on work. The spa, fitness centre and outdoor pool energise play and downtime. The newly renovated Grand Ballroom caters to weddings and banquets.

Pullman welcomes demanding travellers – for business and pleasure.

Perks and benefits

• Medical
• Dental Allowance
• Annual Increment
• Bonus
• Sports
• Free M