Asset Servicing Senior Supervisor — Custody Operations

Citigroup Inc.; Kuala Lumpur; On-site; MYR 90,000 - 130,000; Full time

Job summary

Citigroup Inc. seeks a Asset Servicing Senior Supervisor to lead a medium-sized clerical/support team handling reconciling and processing positions for Corporate Action events.

The role requires a solid understanding of procedures within the asset servicing domain and the ability to improve process efficiencies while ensuring risk and compliance with Citi policies. You will supervise a small team, delegate tasks, and develop metrics to monitor performance, quality, and service levels, while

Qualifications

• 2-5 years relevant experience.
• Bachelor's/University degree or equivalent experience.

Responsibilities

• This role will manage reconciling and processing positions related to Corporate Action events.
• Supervises a small team consisting of support staff.
• Creates and monitors appropriate metrics for the team managed.
• Applies working knowledge of technical and professional principles and concepts to team objectives.
• Ensures quality and service of self and others; navigates within the organization to troubleshoot escalated issues.

Education

Bachelor's/University degree or equivalent experience

Job description

Citigroup Inc. seeks a Asset Servicing Senior Supervisor to lead a medium-sized clerical/support team handling reconciling and processing positions for Corporate Action events.

The role requires a solid understanding of procedures within the asset servicing domain and the ability to improve process efficiencies while ensuring risk and compliance with Citi policies. You will supervise a small team, delegate tasks, and develop metrics to monitor performance, quality, and service levels, while