Application IT Operations Engineer

北京汉克时代科技有限公司; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

北京汉克时代科技有限公司 in Kuala Lumpur is seeking a Python developer to build IT automation scripts and optimize workflows. You will design and implement RESTful APIs, and integrate with ITSM platforms to streamline operations.

You will participate in IT operations activities, monitor systems, and manage incidents while exploring RPA and AI-Agent solutions to enhance processes. The role requires hands-on coding, problem solving, and collaboration with Mandarin-speaking teams.

Qualifications

• 1-3 years of Python development experience emphasizing scripting and automation.
• Hands-on experience with RESTful APIs, system integration and ITSM platform interaction.
• Good knowledge of IT operations, monitoring principles and incident-management workflows.
• Ability to write robust code with proper error handling.
• Mandarin fluency for Chinese-speaking environments.
• Familiar with IT monitoring tools such as Zabbix, Prometheus, Datadog.
• Experience with Git version-control and CI/CD pipelines.
• Basic Linux system administration and networking knowledge.
• Experience with UiPath or other RPA tools highly preferred.
• Familiar with AI tools and AI Agent concepts.

Responsibilities

• Develop Python-based scripts and automation to streamline IT workflows.
• Implement RESTful API development and system integration with ITSM platforms.
• Participate in IT operation activities including system monitoring and incident management.
• Deliver stable code with comprehensive error handling.
• Use monitoring tools, Git and CI/CD to support project delivery.
• Explore and apply RPA and AI-Agent technologies to optimize IT processes.

Skills

Python development

RESTful APIs

IT operations

Monitoring & incident management

Git version-control

CI/CD pipelines

RPA & AI-Agent

Linux basics

Networking basics

UiPath

Tools

Zabbix

Prometheus

Datadog

UiPath

Job description

This is a Python development role focused on IT automation and workflow optimization. You will develop Python-based scripts and automation solutions, implement RESTful APIs, and integrate with ITSM platforms. You will participate in IT operations activities including system monitoring and incident management, while exploring emerging technologies like RPA and AI-Agent solutions to enhance existing processes.

Key responsibilities

• Develop Python-based scripts and automation solutions to streamline IT workflows
• Implement RESTful API development and system integration, and conduct docking and interaction with ITSM platforms
• Participate in IT operation activities including system monitoring and incident management
• Deliver stable code with complete error-handling mechanisms
• Leverage monitoring tools, Git version control and CI/CD pipelines to support project delivery
• Explore and apply RPA and AI-Agent-related technologies to optimize existing IT processes

About you

• 1-3 years of professional Python development experience, proficient in Python scripting and automation development
• Practical hands-on experience with RESTful APIs, system integration and ITSM platform interaction
• Good knowledge of IT operations, monitoring principles and incident-management workflows
• Excellent problem-solving ability, capable of writing robust code with proper error handling
• Fluent in Mandarin for effective communication within Chinese-speaking working environments
• Familiar with mainstream IT monitoring tools such as Zabbix, Prometheus, Datadog
• Experienced with Git version-control tools and CI/CD pipelines
• Basic knowledge of Linux system administration and computer networking
• Prior working experience with UiPath or other RPA tools is highly preferred
• Familiar with popular AI tools, with a solid understanding of AI Agent concepts, workflows and relevant technologies