Apparel Key Account Manager - Executive

zalora; Malaysia; On-site; MYR 50,000 - 80,000; Full time

Job summary

ZALORA in Kuala Lumpur, Malaysia is seeking a Key Account Management Executive to accelerate growth in the Fashion Apparel category. You will champion a portfolio of brands, acting as their trusted advisor and main contact, driving commercial performance through relationships, analysis and cross-team collaboration.

In this role you will own brand growth, build strong relationships with partners, analyze sales data, align campaigns with the marketing calendar, and prepare reporting for senior

Qualifications

• 1–3 years of experience in KAM or related field
• Fresh graduates welcome to apply
• Exposure to e-commerce preferred
• Bachelor's degree required
• Excellent English (written and spoken)

Responsibilities

• Own the growth of an assigned portfolio of apparel brands and develop strategic business plans
• Build and maintain strong relationships with brands, serving as their go-to partner on ZALORA
• Identify market gaps, manage product assortment, and analyze sales performance to drive category and brand growth
• Work closely with internal teams (e.g., Marketing, Merchandising) to align brand campaigns with ZALORA’s marketing calendar and ensure smooth execution
• Partner with international brands and internal stakeholders to continuously improve sales performance, operational execution, and customer experience
• Prepare and manage daily, weekly, and monthly reporting to enhance visibility of brand performance for senior management

Skills

English proficiency

Interpersonal skills

Communication skills

Time management

Analytical thinking

Business acumen

Team collaboration

Multicultural mindset

Education

Bachelor's degree in Business/Marketing/Finance

Tools

Excel

Job description

We’re looking for a Key Account Management Executive based in Kuala Lumpur, Malaysia to help accelerate growth within ZALORA’s Fashion Apparel category. In this role, you’ll champion a portfolio of brands—acting as their trusted advisor and main point of contact—while driving commercial performance through strong relationships, sharp analysis, and effective cross-team collaboration.

This is a unique opportunity to influence decisions, shape brand success on ZALORA, and make a real impact in one of Southeast Asia’s leading fashion e-commerce platforms.

Responsibilities:

• Own the growth of an assigned portfolio of apparel brands and develop strategic business plans, identifying new opportunities and growth levers.
• Build and maintain strong relationships with brands, serving as their go-to partner on ZALORA.
• Identify market gaps, manage product assortment, and analyze sales performance to drive category and brand growth.
• Work closely with internal teams (e.g., Marketing, Merchandising) to align brand campaigns with ZALORA’s marketing calendar and ensure smooth execution
• Partner with international brands and internal stakeholders to continuously improve sales performance, operational execution, and customer experience
• Prepare and manage daily, weekly, and monthly reporting to enhance visibility of brand performance for senior management.

Requirements:

• 1-3 years of experience (fresh graduates are welcome to apply).
• Excellent English (written and spoken).
• Bachelor’s degree in Business, Marketing, Finance, or a related field.
• Exposure to e-commerce is preferred.
• Strong interpersonal and communication skills; collaborative and team-oriented.
• Strong time management skills with the ability to thrive in a fast-paced environment.
• Comfortable working in a multicultural environment.
• Strong analytical skills and business acumen, with the ability to translate insights into actionable plans.
• Advanced Excel skills are preferred.