APAC Underwriting Learning Architect

Liberty Specialty Markets; Malaysia; On-site; MYR 60,000 - 90,000; Full time

Job summary

Liberty Specialty Markets is seeking an experienced Instructional Designer to design, develop and maintain high-quality learning content for underwriting teams across APAC. You will turn underwriting strategy and system changes into scalable blended-learning solutions including e-learning, workshops, case studies and job aids.

The role involves collaborating with Head of Training & Development, product SMEs and platform teams to ensure certifications drive measurable behaviour change.

Qualifications

• 3–6+ years in instructional design, preferably in financial services or insurance.
• Experience authoring e-learning with Articulate 360, Captivate, Rise or similar tools.
• Practical experience designing assessments, rubrics and certification programs.
• Strong written and verbal communication skills with ability to translate technical content.
• Comfortable working with SMEs, business stakeholders and technology teams in a matrixed environment.

Responsibilities

• Analyse capability needs and translate them into clear learning objectives and measurable outcomes.
• Design and build blended learning solutions: microlearning, e-learning, facilitator guides, virtual workshops, case-based learning, simulations and assessments.
• Create practical job aids, role checklists, quick reference guides and scenario libraries.
• Maintain and version-control a central curriculum library (SharePoint/LMS), localising assets as needed.
• Design robust assessments and pass/fail criteria linked to certification levels; coordinate rubrics and observations.
• Develop e-learning using authoring tools and coordinate media production; publish courses and track compliance.
• Partner with SMEs and country leads to pilot content and implement evaluation linked to KPIs.

Skills

Instructional design

Stakeholder management

Communication

Agile

Data analytics

Education

Bachelor’s degree in Education/Instructional Design

Tools

Articulate 360

Captivate

Rise

PowerPoint

SharePoint

Cornerstone

Moodle

Job description

Liberty Specialty Markets is seeking an experienced Instructional Designer to design, develop and maintain high-quality learning content for underwriting teams across APAC. You will turn underwriting strategy and system changes into scalable blended-learning solutions including e-learning, workshops, case studies and job aids.

The role involves collaborating with Head of Training & Development, product SMEs and platform teams to ensure certifications drive measurable behaviour change.