APAC Regional CSS Leader — Operational Excellence

myhrabc; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

Cencora is seeking a Regional CSS Manager to lead Clinical Supply Solutions operations across the region, driving consistency, regulatory compliance, customer satisfaction, and financial performance. The role partners with country operations, customer service, logistics, quality, and commercial leaders to execute regional strategies and strengthen operational resilience.

You will lead regional initiatives for service quality, performance visibility, and continuous improvement, while fostering

Qualifications

• 5 years of experience in supply chain planning, supply chain operations, inventory management, production planning, or a related field.
• Minimum 2 years of experience in a managerial or people leadership role.
• Strong understanding of supply chain processes, operational excellence, and performance management.
• Proven ability to lead cross-functional teams and drive continuous improvement initiatives.

Responsibilities

• Provide strategic and operational leadership across multiple CSS locations within the region.
• Drive alignment between regional priorities and global CSS objectives.
• Promote a customer-centric culture focused on service quality, responsiveness, and operational reliability.
• Establish and monitor KPIs, dashboards, and operational review processes.
• Identify opportunities to improve efficiency, scalability, and service delivery through process optimization and standardization.
• Foster a culture of innovation and problem solving.
• Ensure adherence to regulatory, quality, and company requirements across the region.

Skills

Supply chain experience

People leadership

Operational excellence

Cross-functional collaboration

Job description

Cencora is seeking a Regional CSS Manager to lead Clinical Supply Solutions operations across the region, driving consistency, regulatory compliance, customer satisfaction, and financial performance. The role partners with country operations, customer service, logistics, quality, and commercial leaders to execute regional strategies and strengthen operational resilience.

You will lead regional initiatives for service quality, performance visibility, and continuous improvement, while fostering