APAC Data Center Operations Leader – Hyperscale

EdgeConneX; Kuala Lumpur; On-site; MYR 335,000 - 391,000; Full time

Job summary

EdgeConneX is expanding APAC data center operations, with Cyberjaya or Johor Bahru bases and travel up to 50% across Malaysia, Indonesia and Japan. You will own day-to-day operations, ensure uptime and SLA performance, and lead site-engineering teams across the APAC portfolio.

This role requires 8+ years in MEP operations, 3+ years leading a site or multi-site team, and a strong track record in cross-border vendor management and customer-facing SLAs. Fluent English is essential.

Qualifications

• 8+ years in data center or critical-facilities MEP operations.
• 3+ years leading a site or multi-site team in a 24×7 colocation or hyperscale environment.
• Experience operating across more than one country, managing cross-border vendor or OEM contracts or regional programs.
• Track record of owning uptime and SLA outcomes for demanding customers.
• Experience managing an OPEX budget and vendor contracts.
• Fluent English.

Responsibilities

• Uptime and SLA performance across APAC sites: incident command and root-cause analysis.
• Lead regional preventive-maintenance program and execution via CMMS with MOP/SOP/EOP standards.
• Build and retain site engineering teams; develop bench strength for new openings.
• Manage vendor contracts and costs for technical labor, OEM services, and maintenance.
• Oversee regional OPEX budget and CAPEX proposals for efficiency and resilience.
• Coordinate operational readiness for new capacity: commissioning and handover.
• Engage customers in operational QBRs and audits; manage escalations.
• Foster a safety and compliance culture across the region.

Skills

Data center ops

MEP systems

Site leadership

English fluency

Education

Bachelor’s degree in electrical or mechanical engineering

Job description

EdgeConneX is expanding APAC data center operations, with Cyberjaya or Johor Bahru bases and travel up to 50% across Malaysia, Indonesia and Japan. You will own day-to-day operations, ensure uptime and SLA performance, and lead site-engineering teams across the APAC portfolio.

This role requires 8+ years in MEP operations, 3+ years leading a site or multi-site team, and a strong track record in cross-border vendor management and customer-facing SLAs. Fluent English is essential.