APAC BD Director/Senior Manager - CX & Digital Solutions

Businesslist; Kuala Lumpur; Hybrid; MYR 120,000 - 260,000; Full time

Job summary

Businesslist in Kuala Lumpur, Malaysia, is seeking a commercially driven enterprise sales professional to drive growth across APAC. You will identify opportunities, build strategic account plans and secure new logos, engaging with C-suite stakeholders and leading complex solutions sales.

You will manage the full sales lifecycle, collaborate with delivery teams, and deliver compelling executive-level presentations to secure contracts, aiming to exceed targets and contribute to regional growth.

Qualifications

• Proven enterprise business development or sales leadership experience.

Responsibilities

• Identify, develop and secure new enterprise opportunities across APAC markets.
• Build and execute strategic account plans to drive pipeline growth and revenue.
• Develop trusted relationships with C-suite and senior stakeholders.
• Lead complex solution-selling engagements aligned to client needs.
• Manage full sales lifecycle from prospecting to contract closure.
• Collaborate with solution, operations and delivery teams on value propositions.
• Deliver executive-level presentations and commercial discussions.
• Maintain market awareness of industry trends and developments.
• Work with regional and global stakeholders to support growth and client success.
• Consistently achieve revenue, pipeline and new business targets.

Skills

Enterprise sales

Stakeholder management

Consultative selling

C-suite engagement

New logo acquisition

Strategic account growth

Presentation & negotiation

Communication

Job description

As a key member of the regional commercial team, you will be responsible for driving strategic business growth and expanding the organisation's footprint across APAC.

• Identify, develop and secure new enterprise business opportunities across key markets within Asia Pacific.
• Build and execute strategic account plans to drive pipeline growth and revenue generation.
• Develop trusted relationships with C‑suite and senior business stakeholders across target organisations.
• Lead complex solution‑selling engagements, understanding client challenges and aligning tailored solutions to business needs.
• Manage the full sales lifecycle, from prospecting and qualification through proposal development, negotiation and contract closure.
• Collaborate closely with solution, operations and delivery teams to develop compelling value propositions.
• Drive executive‑level presentations, workshops and commercial discussions with prospective clients.
• Maintain a strong understanding of industry trends, emerging technologies and market developments.
• Work cross‑functionally with regional and global stakeholders to support growth initiatives and client success.
• Consistently achieve and exceed revenue, pipeline and new business targets.

The Successful Applicant

We are seeking a commercially driven sales professional with a proven ability to win and grow enterprise accounts within the Customer Experience and Digital Solutions industry.

• Proven track record of enterprise business development, sales or commercial leadership experience.
• Experience selling Customer Experience, Contact Centre, Digital Operations, Managed Services, Outsourcing or related solutions.
• Demonstrated success in acquiring new logos and developing strategic client relationships.
• Strong consultative selling and stakeholder management capabilities.
• Ability to engage and influence senior decision‑makers across large organisations.
• Experience managing complex sales cycles involving multiple stakeholders and regional decision‑making processes.
• Strong commercial acumen with the ability to identify and convert growth opportunities.
• Excellent communication, presentation and negotiation skills.

What's on Offer

• Regional Exposure & Strategic Impact - Drive growth initiatives across APAC and work with some of the region's most recognised enterprise organisations.
• Career Growth Opportunity - Join a business experiencing strong momentum, offering significant visibility and long-term progression opportunities.
• Highly Competitive Rewards - Attractive remuneration package, performance incentives and the opportunity to contribute directly to a high‑growth business.

ContactEe Lyn SooQuote job refJN-102026-7130439Phone number6012 375 7232