ANZ Strategy & Operations Lead

Intellect; Kuala Lumpur; On-site; MYR 399,000 - 541,000; Full time

Benefits offered by this job

Global company

Generous leave

Christmas week off

Birthday leave

Mental health days

Flexible work

Work-life balance

Medical coverage

Performance bonus

Development budget

Mental health support

Social events

Job summary

Intellect is a workplace mental health and EAP provider growing in Australia and New Zealand. This role reports to the ANZ General Manager and acts as the operating and strategy engine, driving priorities across Product, Operations, Clinical, Legal and Revenue to unlock new business.

You will lead initiatives, manage governance, and coordinate cross-functional teams to deliver measurable outcomes. The role emphasizes independent action, senior stakeholder engagement, and disciplined program

Qualifications

• 3-6 years in management consulting, strategy and operations roles.
• Proven ability to take initiative with little supervision.
• Experience influencing senior stakeholders across functions.
• Comfort with ambiguity and making calls with partial information.
• Strong commercial and financial skills: pricing, margins, pipelines.
• Disciplined project management with registers and cadences.
• Clear, concise executive writing.

Responsibilities

• Turn GM priorities into structured requests for Product, Ops, Clinical, Legal and Revenue, and track each one to completion.
• Run the ANZ-to-HQ rhythm: weekly status on open items with escalation to the GM when a decision is needed.
• Own a live register of ANZ strategic initiatives showing owner, status, dependency and next action.
• Project-manage the HQ side of new client go-lives: product configuration, clinical resourcing and operations setup.
• Own 3-5 ANZ initiatives at a time with defined scope, timeline, dependencies and success criteria.
• Write structured requirements for Product.
• Research the market: proposals, pricing, value proposition and 2027 SLA gaps.
• Build business cases and briefing packs for leadership forums.
• Keep the ANZ HubSpot pipeline accurate; own data for the ANZ section of the MBR.
• Flag pipeline coverage gaps three months ahead of quarter end.
• Chair Go/No-Go decisions on new tenders and maintain criteria.
• Pre-checks for compliance (insurance, Fair Jobs Code, data sovereignty, accreditation).
• Back up the RFP specialist and manage external bid consultants' scope and cost.
• Coordinate ANZ people processes with People team and calendar management.

Skills

Management consulting

Strategy

Operations

Business operations

Commercial roles

SaaS

Stakeholder influence

Project management

Leadership

Executive writing

Tools

HubSpot

CRM

Dashboard tools

Job description

Intellect is a workplace mental health and EAP provider growing in Australia and New Zealand. This role reports to the ANZ General Manager and acts as the operating and strategy engine, driving priorities across Product, Operations, Clinical, Legal and Revenue to unlock new business.

You will lead initiatives, manage governance, and coordinate cross-functional teams to deliver measurable outcomes. The role emphasizes independent action, senior stakeholder engagement, and disciplined program