Analytics & Insights Specialist - Personalization & Growth

U Mobile Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Comprehensive medical and insurance benefits

Flexi working hours

Staff Line & Device Subsidy

Convenient location with public transport access

Special employee discounts

Job summary

A telecommunications company in Kuala Lumpur is seeking a Specialist in Business Analytics & Insights to drive data-driven decisions and enhance customer engagement. The ideal candidate will possess strong SQL and Power BI skills, with 2-4 years of relevant experience in data reporting and analysis. Key responsibilities include analyzing customer behavior, monitoring KPIs, and collaborating with data science teams. This role offers a dynamic work environment with comprehensive benefits.

Qualifications

• Minimum Bachelor’s degree required.
• 2–4 years of relevant experience preferred.
• Strong SQL skills essential for data extraction.

Responsibilities

• Analyse customer behaviour to improve targeting accuracy.
• Monitor personalization KPIs and performance insights.
• Provide data-driven insights for business strategy.

Skills

SQL skills

Power BI

Microsoft Excel

Business analysis

Data reporting

Communication skills

Education

Bachelor’s degree in Business, Statistics, Computer Science, IT, or a related field

Job description

A telecommunications company in Kuala Lumpur is seeking a Specialist in Business Analytics & Insights to drive data-driven decisions and enhance customer engagement. The ideal candidate will possess strong SQL and Power BI skills, with 2-4 years of relevant experience in data reporting and analysis. Key responsibilities include analyzing customer behavior, monitoring KPIs, and collaborating with data science teams. This role offers a dynamic work environment with comprehensive benefits.