Strategic Analytics Lead — BI, Data & Insights

NexTbil Tech; Kuala Lumpur; On-site; MYR 180,000 - 280,000; Full time

Benefits offered by this job

Health insurance

Meal allowance

Professional growth opportunities

International & career progression

Job summary

Business Support Solutions in Kuala Lumpur, Malaysia, is seeking an Analytics Manager to lead and scale the Business Intelligence, Data & Analytics function. You will drive data-driven strategies, partner with stakeholders, and deliver dashboards, reports, and KPI frameworks that influence strategic decisions.

The role emphasizes leadership, governance, and hands-on analytics across diverse data sources. The position requires strong SQL, BI tooling (Tableau/Power BI/Qlik), and a proven track

Qualifications

• Bachelor's Degree in Business, Information Technology, Data Analytics, Computer Science, Statistics, Mathematics, Economics, or a related field
• Proven experience in Business Intelligence, Data Analytics, Data Science, Reporting, or a related analytical function
• Previous experience in a leadership, supervisory, or assistant managerial role
• Strong analytical and problem-solving capabilities
• Advanced proficiency in SQL and database querying
• Experience with BI platforms such as Tableau, Power BI, Qlik, or similar tools
• Strong understanding of data modeling, ETL processes, and data warehousing concepts
• Experience building dashboards, reports, and executive-level visualizations
• Excellent communication and stakeholder management skills
• Strong project management and organizational abilities
• Ability to translate complex data into meaningful business recommendations
• Experience within iGaming, fintech, technology, or digital businesses is considered an advantage

Responsibilities

• Lead and coordinate Business Intelligence and Analytics initiatives across the organization
• Partner with business stakeholders to understand reporting requirements and translate business needs into analytical solutions
• Drive the development of dashboards, reports, scorecards, and data visualizations that support strategic and operational decision-making
• Ensure the timely and accurate delivery of analytics projects and reporting outputs
• Promote a data-driven culture by providing actionable insights and recommendations
• Analyze large and complex datasets to identify trends, opportunities, risks, and performance drivers
• Develop meaningful business insights that support operational and strategic objectives
• Design and maintain executive dashboards and KPI frameworks
• Deliver regular and ad-hoc reports for management and business stakeholders
• Ensure data accuracy, consistency, and reliability across reporting platforms
• Support the implementation, enhancement, and optimization of BI tools and platforms
• Contribute to the development and maintenance of data warehouses, ETL processes, and data models
• Ensure adherence to data governance, security, privacy, and quality standards
• Identify opportunities to improve data architecture and reporting efficiency
• Collaborate with technology teams to support analytics infrastructure enhancements
• Coordinate activities within the Analytics and BI team to ensure effective project execution
• Mentor and support analysts in developing technical and business capabilities
• Identify skill gaps and contribute to training and development initiatives
• Foster collaboration, knowledge sharing, and continuous improvement within the team
• Support resource planning and project prioritization activities
• Act as a key liaison between BI, Technology, Product, Operations, and other departments
• Support project planning, documentation, progress tracking, and stakeholder communication
• Collaborate with vendors and external partners where required
• Drive analytical projects from concept through implementation and adoption
• Present findings and recommendations to senior management and business leaders

Job description

Business Support Solutions in Kuala Lumpur, Malaysia, is seeking an Analytics Manager to lead and scale the Business Intelligence, Data & Analytics function. You will drive data-driven strategies, partner with stakeholders, and deliver dashboards, reports, and KPI frameworks that influence strategic decisions.

The role emphasizes leadership, governance, and hands-on analytics across diverse data sources. The position requires strong SQL, BI tooling (Tableau/Power BI/Qlik), and a proven track