Analyst - SAP BASIS & Security

Dialog Group Berhad; Petaling Jaya; On-site; MYR 90,000 - 130,000; Full time

Job summary

Dialog Group Berhad is seeking a proactive SAP BASIS & Security Analyst to support and maintain the SAP landscape across S/4HANA Private Cloud and cloud integrations, focusing on system availability, performance, security, and compliance.

You will handle BASIS administration, user access management, security governance, and collaborate with business users, vendors, and auditors to ensure smooth operations and project delivery.

Qualifications

• 3–5 years of experience in SAP BASIS and/or SAP Security administration.
• Hands-on experience supporting SAP S/4HANA Private Cloud environment.
• Experience in user access management, role administration, and security compliance.

Responsibilities

• Monitor SAP system health, performance, and availability across environments.
• Perform client administration, transport management, job scheduling, and system monitoring.
• Support upgrades, support packs, kernel upgrades, and system refresh activities.
• Manage SAP transport requests and coordinate landscape deployments.
• Provide Level 2 support for BASIS and security incidents.

Skills

SAP BASIS

SAP Security

Troubleshooting

Audit & Compliance

Incident Management

Education

Bachelor's degree in IT/CS/Engineering

Job description

We are seeking a proactive and technically competent SAP BASIS & Security Analyst with 3–5 years of experience to support and maintain the SAP landscape, ensuring system availability, performance, security, and compliance. The role is responsible for SAP BASIS administration, user access management, security governance, and supporting SAP projects and operational activities across SAP S/4HANA Private Cloud and integrated SAP cloud solutions. The ideal candidate should possess strong troubleshooting skills, a good understanding of SAP administration and security concepts, and the ability to work closely with business users, functional teams, vendors, and auditors.

Key Responsibilities:

SAP BASIS Administration

• Monitor SAP system health, performance, and availability across production and non-production environments.
• Perform system administration activities including client administration, transport management, job scheduling, and system monitoring.
• Support SAP upgrades, support pack implementation, kernel upgrades, and system refresh activities.
• Manage SAP transport requests and coordinate deployment across landscapes.
• Monitor and resolve BASIS-related incidents, problems, and service requests.
• Support backup, recovery, disaster recovery, and business continuity activities.
• Coordinate with infrastructure teams, cloud hosting providers, SAP, and external vendors on technical issues.

SAP Security & Authorisation

• Provision, modify, and revoke SAP user access in accordance with approved processes.
• Design, maintain, and support SAP roles, profiles, and authorisation concepts.
• Perform user access reviews and support periodic compliance audits.
• Monitor segregation of duties (SoD) risks and assist in mitigation activities.
• Support identity and access management processes and governance requirements.
• Investigate and resolve access-related incidents and authorisation issues.

Operations & Support

• Act as Level 2 support for BASIS and security-related incidents.
• Troubleshoot system performance, connectivity, printing, interface, and access issues.
• Monitor batch jobs, background processing, RFCs, and system integrations.
• Support root cause analysis and implement preventive measures for recurring issues.
• Maintain technical documentation, runbooks, and support procedures.

Governance & Compliance

• Ensure compliance with IT governance, cybersecurity, and audit requirements.
• Support internal and external audits involving SAP systems and access controls.
• Participate in business continuity and disaster recovery testing activities.
• Maintain evidence and documentation for compliance assessments.
• Support continuous improvement initiatives for SAP operations and security processes.

Projects & Continuous Improvement

• Support SAP implementation, enhancement, and migration projects.
• Participate in testing activities during upgrades and system changes.
• Identify opportunities for automation and operational efficiency improvements.
• Support adoption of SAP best practices, security standards, and technical governance.

Requirements:

Education

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline.

Experience

• 3–5 years of experience in SAP BASIS and/or SAP Security administration.
• Hands-on experience supporting SAP S/4HANA Private Cloud environment.
• Experience in user access management, role administration, and security compliance.