AM – COE – Remittance (Yangon)

OCBC e2 Power Sdn Bhd; Malaysia; On-site; MYR 67,000 - 106,000; Full time

Benefits offered by this job

Competitive base salary

Holistic benefits

Community initiatives

Learning and professional development

Job summary

OCBC Bank is seeking a Payment Operations Specialist to ensure the smooth flow of payment transactions. The role focuses on resolving issues, collaborating with internal teams, and driving process improvements in a fast-paced banking environment.

You will analyze data, build partner relationships, and provide training to colleagues to maintain high-quality operations. A finance or operations degree and 2+ years of experience are preferred.

Qualifications

• A degree in a relevant field (finance, business, or operations).
• At least 2 years of experience in payment operations, banking, or related field.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills.

Responsibilities

• Investigating and resolving payment-related issues and discrepancies.
• Collaborating with internal teams to implement process improvements and new initiatives.
• Analyzing data and trends to identify opportunities for growth and optimization.
• Developing and maintaining relationships with external partners and stakeholders.
• Providing training and support to colleagues to ensure seamless operations.

Skills

Analytical skills

Problem-solving

Communication skills

Attention to detail

Education

Degree in finance or related field

Job description

WHO WE ARE

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager.

Payment Operations Specialist

Why Join

As a Payment Operations Specialist at OCBC, you’ll play a critical role in ensuring the smooth flow of transactions that power the economy. You’ll be part of a team that’s dedicated to delivering exceptional service to our customers, and you’ll have the opportunity to develop your skills and expertise in a dynamic and fast-paced environment.

How you succeed

To succeed in this role, you’ll need to be meticulous, analytical, and proactive. You’ll work closely with our customers, internal stakeholders, and external partners to resolve issues, improve processes, and implement new solutions. Your attention to detail, problem-solving skills, and ability to communicate effectively will be essential in delivering high-quality results.

What you do

• Investigating and resolving payment-related issues and discrepancies
• Collaborating with internal teams to implement process improvements and new initiatives
• Analyzing data and trends to identify opportunities for growth and optimization
• Developing and maintaining relationships with external partners and stakeholders
• Providing training and support to colleagues to ensure seamless operations

Who you are

• A degree in a relevant field, such as finance, business, or operations
• At least 2 years of experience in payment operations, banking, or a related field
• Strong analytical and problem-solving skills, with attention to detail and accuracy
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders
• Ability to work in a fast-paced environment, with a focus on delivering high-quality results

Who we are

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

What we offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.

Equal opportunity.

Fair employment.

Selection based on ability and fit with our culture and values.

Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

What we offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.

Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Let’s build the bank we need for the future we want. Find the best version of yourself in a friendly, supportive team. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA- by both Fitch and S&P). We offer private banking services through our wholly-owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.