Remittance COE-Outgoing-2

OCBC e2 Power Sdn Bhd; Malaysia; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary

Holistic benefits

Community initiatives

Industry-leading learning and dev

Equal opportunity

Fair employment

Selection based on ability and fit

Wellbeing and growth

Job summary

OCBC e2 Power Sdn Bhd in Malaysia is hiring a Payment Operations Specialist to ensure the smooth flow of transactions and deliver exceptional service to customers.

The ideal candidate has a degree in finance, business, or operations and at least 2 years’ experience in payment operations, banking, or a related field, with strong analytical and communication skills.

We offer a competitive base salary, holistic benefits, community initiatives, and strong opportunities for learning and development.

Qualifications

• Degree in finance, business or operations with analytical mindset.
• 2+ years in payment operations, banking or related field.
• Strong problem-solving and attention to detail.
• Excellent written and verbal communication with diverse stakeholders.

Responsibilities

• Investigating and resolving payment-related issues and discrepancies.
• Collaborating with internal teams to implement process improvements.
• Analyzing data and trends to identify opportunities for growth and optimization.
• Developing and maintaining relationships with external partners and stakeholders.
• Providing training and support to colleagues to ensure seamless operations.

Skills

Analytical thinking

Attention to detail

Communication skills

Stakeholder management

Education

Bachelor's degree in finance, business, or related field

Job description

WHO WE ARE

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future‑ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future‑ready career. Your Opportunity Starts Here.

Payment Operations Specialist

Why Join

As a Payment Operations Specialist at OCBC, you'll play a critical role in ensuring the smooth flow of transactions that power the economy. You'll be part of a team that's dedicated to delivering exceptional service to our customers, and you'll have the opportunity to develop your skills and expertise in a dynamic and fast‑paced environment.

How you succeed

To succeed in this role, you'll need to be meticulous, analytical, and proactive. You'll work closely with our customers, internal stakeholders, and external partners to resolve issues, improve processes, and implement new solutions. Your attention to detail, problem‑solving skills, and ability to communicate effectively will be essential in delivering high‑quality results.

What you do

• Investigating and resolving payment-related issues and discrepancies
• Collaborating with internal teams to implement process improvements and new initiatives
• Analyzing data and trends to identify opportunities for growth and optimization
• Developing and maintaining relationships with external partners and stakeholders
• Providing training and support to colleagues to ensure seamless operations

Who you are

• A degree in a relevant field, such as finance, business, or operations
• At least 2 years of experience in payment operations, banking, or a related field
• Strong analytical and problem‑solving skills, with attention to detail and accuracy
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders
• Ability to work in a fast‑paced environment, with a focus on delivering high‑quality results

What we offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry‑leading learning and professional development opportunities.
• Equal opportunity.
• Fair employment.
• Selection based on ability and fit with our culture and values.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Let’s build the bank we need for the future we want.

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future‑ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future‑ready career. Your Opportunity Starts Here.

With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA- by both Fitch and S&P). We offer private banking services through our wholly‑owned subsidiary, Bank of Singapore, which operates on a unique open‑architecture product platform to source for the best‑in‑class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.