Credit Support

OCBC e2 Power Sdn Bhd; Malaysia; In loco; MYR 60.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive base salary

Flexible benefits

Industry-leading learning & dev

Descrizione del lavoro

OCBC Group is seeking a dedicated Process Management Specialist in Malaysia to streamline operations, enhance efficiency, and drive business growth. You will analyze workflows, design improvements, and work with cross-functional teams to implement changes that deliver tangible outcomes for customers and the organisation.

Ideal candidates have a degree in Business Administration or Operations Management, plus at least three years of process management experience.

Competenze

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• At least 3 years of experience in process management, operations, or related field.
• Experience with process mapping and continuous improvement methodologies.

Mansioni

• Analyze business processes to identify improvement opportunities and automation potential.
• Design and implement process changes in collaboration with stakeholders.
• Develop and maintain process documentation including maps, procedures, and guidelines.
• Collaborate with IT teams to implement system changes and ensure integration with existing systems.
• Monitor process performance and report on improvements.

Conoscenze

Analytical thinking

Problem-solving

Communication

Interpersonal skills

Stakeholder influence

Formazione

Bachelor's in Business Administration

Operations Management

Strumenti

Lean

Six Sigma

Descrizione del lavoro

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager.

Process Management Specialist

Why Join Imagine being part of a team that streamlines processes, boosts efficiency, and drives business growth. As a Process Management Specialist at OCBC, you'll play a key role in transforming our operations and making a real impact on our customers' lives. You'll have the opportunity to work on exciting projects, collaborate with various teams, and develop your skills in a dynamic environment.

How you succeed

To excel in this role, you'll need to be a process improvement expert who can analyze complex workflows, identify areas for improvement, and implement effective solutions. You'll work closely with stakeholders to understand their needs, design and implement process changes, and monitor their impact. Your ability to communicate complex ideas simply and influence others will be crucial to your success.

What you do

• Analyze business processes to identify areas for improvement and opportunities for automation
• Design and implement process changes, working closely with stakeholders to ensure smooth transitions
• Develop and maintain process documentation, including process maps, procedures, and guidelines
• Collaborate with IT teams to implement system changes and ensure seamless integration with existing systems
• Monitor and report on process performance, identifying areas for further improvement

Who you are

• A degree in Business Administration, Operations Management, or a related field
• At least 3 years of experience in process management, operations, or a related field
• Proven track record of process improvement and implementation
• Strong analytical and problem-solving skills, with the ability to think creatively
• Excellent communication and interpersonal skills, with the ability to influence stakeholders
• Experience with process mapping tools and techniques, such as Lean or Six Sigma

Who We Are

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

What we offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.
• Equal opportunity.
• Fair employment.
• Selection based on ability and fit with our culture and values.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

What we offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Let’s build the bank we need for the future we want.

Find the best version of yourself in a friendly, supportive team. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here

Our Group

As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA- by both Fitch and S&P). We offer private banking services through our wholly-owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.