Airport Hotel Revenue Manager

Private Advertiser; Sepang; On-site; MYR 120,000 - 180,000; Full time

Job summary

Private Advertiser is seeking a Revenue Strategy and Pricing leader to develop and execute pricing and revenue plans across all outlets and product types. You will set hourly, overnight, corporate, OTA, and direct rates, and adjust based on demand, occupancy, and competitive benchmarks.

You will forecast occupancy, ADR, RevPAR, and booking pace daily to weekly monthly, coordinating with Operations, Front Office, Sales, Marketing, Finance, and IT to maximize revenue and minimize leakage across

Qualifications

• Minimum 5 years of experience in hotel revenue management, reservations management, e-commerce, or related hospitality roles.
• Strong understanding of pricing, forecasting, occupancy, ADR, RevPAR, and OTA distribution.

Responsibilities

• Develop and execute revenue strategies across all outlets and product types.
• Set and review pricing for hourly stays, overnight stays, walk-in rates, OTA rates, direct rates, corporate rates, and promotions.
• Adjust pricing based on demand, occupancy, booking pace, airport traffic, holidays, flight disruptions, and competitor rates.
• Prepare daily, weekly, and monthly forecasts for occupancy, revenue, ADR, RevPAR, pickup, and booking pace.
• Monitor OTA performance across platforms, ensure rate parity and effective promotion setup.
• Collaborate with Operations, Front Office, Sales, Marketing, Finance, and IT on pricing and distribution.
• Build and maintain revenue dashboards and weekly review processes.

Skills

Revenue management

Pricing strategy

Forecasting

Channel management

Cross-functional collaboration

Tools

PMS

Channel Manager

Job description

Revenue Strategy and Pricing

Develop and execute revenue strategies across all outlets and product types. Set and review pricing for hourly stays, overnight stays, walk‑in rates, OTA rates, direct rates, corporate rates, and promotions. Adjust pricing based on demand, occupancy, booking pace, airport traffic, holidays, flight disruptions, and competitor rates.

Forecasting and Demand Planning

Prepare daily, weekly, and monthly forecasts for occupancy, revenue, ADR, RevPAR, pickup, and booking pace. Maintain a demand calendar covering holidays, airport peak periods, events, travel trends, and airline disruptions. Identify revenue risks and opportunities early, with clear recommended actions.

Inventory and Availability Management

Manage room and capsule availability across outlets, room types, stay durations, and booking channels. Work with Operations and Front Office to ensure sellable inventory is accurate and updated. Reduce revenue leakage caused by wrong availability, wrong rate setup, out-of-order rooms, or slow turnaround.

OTA, Channel, and Distribution Management

Monitor OTA performance across platforms such as Booking.com, Agoda, Expedia, Traveloka, and other relevant channels. Ensure rate parity, accurate room mapping, correct availability, and effective promotion setup. Improve direct booking performance and reduce unnecessary dependence on high‑commission channels.

Competitor and Market Analysis

Monitor competitor pricing, nearby airport hotels, transit hotels, airport lounges, and other rest alternatives around KLIA. Conduct regular rate shopping and competitor benchmarking. Translate market insights into practical pricing and sales recommendations.

Reporting and Performance Analysis

Prepare clear daily, weekly, and monthly revenue reports for management. Track key KPIs including revenue, occupancy, ADR, RevPAR, pickup, booking pace, channel mix, cancellations, and forecast variance. Highlight underperforming dates, outlets, channels, room types, and rate plans with recommended actions.

Cross-Functional Coordination

Work closely with Operations, Front Office, Sales, Marketing, Finance, and IT. Support Front Office with walk‑in pricing, upselling opportunities, and guest conversion strategies. Support Sales, Marketing, and Finance with corporate rates, promotions, budgets, and monthly forecasts.

System and Process Improvement

Improve revenue dashboards, rate plans, booking rules, reporting templates, and data accuracy. Review PMS, OTA, channel manager, and direct booking data to identify errors or gaps. Build a structured weekly revenue review process with clear actions and follow‑up.

Requirements

Minimum 5 years of experience in hotel revenue management, reservations management, e‑commerce, commercial analysis, or a related hospitality role. Strong understanding of pricing, forecasting, occupancy, ADR, RevPAR, pickup, booking pace, channel mix, and OTA distribution. Experience in hotel, airport hotel, serviced apartment, OTA, travel technology, short‑stay accommodation, or multi‑property revenue management is preferred.