Airline Technical Support Engineer

CAE Inc; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Job summary

CAE Inc. is seeking an experienced aviation maintenance professional in Kuala Lumpur to oversee real-time maintenance, manage AOG scenarios, and liaise with OEMs and cross-functional teams.

The role emphasizes technical guidance, defect troubleshooting, and meticulous record-keeping to ensure fleet reliability. Ideal candidates will have a relevant engineering degree or an EASA/AP license, with 5+ years in airline technical services, MCC, MRO, or component supply, and availability for flexible

Qualifications

• 5+ years of technical aviation experience.
• Engineering degree or EASA/AP license required.
• Experience with aviation maintenance standards preferred.

Responsibilities

• Plan and monitor maintenance activities in real-time.
• Manage AOG situations and expedite repairs.
• Liaise with OEM on technical issues.
• Serve as liaison between maintenance, flight crews, CAMO, MRO/Part-145, Flight Ops and Logistics.
• Provide technical guidance to maintenance and flight crews.
• Troubleshoot and address aircraft defects.
• Track defects and coordinate with clients and MROs.
• Collaborate to solve recurring problems.
• Maintain accurate maintenance records.
• Source components from approved vendors and manage RFQs/POs.

Skills

5+ years exp

Engineering Degree

EASA/AP License

Education

Engineering Degree

EASA/AP maintenance license

Job description

About the Role

Are you looking for a work environment where you can innovate, reach greater heights and collaborate with experts from a wide range of sectors? You want to join a world-class company and industry leader with projects to which you would be proud to contribute? Come share your passion with us. By joining our 24/7 Technical Support team, you will become part of a dedicated global team focused on supporting our clients operating fleet, ensuring aircraft reliability and availability, while also remaining compliant with applicable airworthiness regulations.

Responsibilities

Are you ready to:

• Plan, monitor and control maintenance activities of aircraft under CAE Management in real-time.
• Manage Aircraft on Ground (AOG) situations and expedite repairs.
• Liaise with OEM on technical issues.
• Act as a point of contact between maintenance and flight crews, CAMO, MRO/Part-145, Flight Ops, Logistics, ensuring effective communication between the parts.
• Provides technical guidance to maintenance personnel, flight crews and ground personnel, and is available for consultation and decisions on technical operational and procedural matters.
• Troubleshoot and address aircraft technical defects.
• Control and track defects using the maintenance management software, liaising with the client and MRO providers for defect rectification.
• Collaborate with maintenance teams to develop solutions for recurring problems.
• Maintain accurate records of aircraft maintenance activities.
• Source components from approved vendors in support of the operating fleets.
• Liaise with vendors and manage RFQ’s, PO’s, and shipping information.

Our ideal candidate has:

• Minimum 5 years of experience in technical roles within Airline's Technical Services, MCC, MRO or component supplier.
• Possession of a relevant Engineering Degree or EASA/A&P maintenance license.
• Familiarity with global civil aviation regulations and requirements (EASA/FAA).
• A proactive attitude and able to take the initiative to address technical challenges.
• Demonstrated ability to work independently, handle multiple concurrent projects and initiatives in a cross‑functional setting.
• Skill in simplifying complex processes and work under pressure.
• Strong focus on client satisfaction and delivering exceptional service.
• Flexibility in scheduling, ability to work shifts and weekends as required.
• Availability to respond on short notice.

Preferred Qualifications & Skills

Prior working experience with Boeing and/or Airbus aircraft families is advantageous.

Equal Employment Opportunity

At CAE, everyone is welcome to contribute to our success. With no exception.

About CAE

As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team. At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability or age. The masculine form may be used in this job description solely for ease of reading, but refers to men, women and the gender diverse. Personal data provided by applicants will be used strictly in accordance with our personal data policy. Please review the CAE Inc Privacy Policy https: https://www.cae.com/privacy-policy/ If you are registering on our website you will be directed to our local privacy policy.
At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.

Position Type

Temporary (Fixed Term)

Equal Opportunity & Accommodations

CAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are available—contact your recruiter or email [e-mail] if needed.

Data Privacy

As part of our process, we may use AI‑supported tools to help review applications, with human decision‑making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Closing Remarks

Welcome to CAE! As a global leader in Civil Aviation and Defense & Security across 40 countries, we advance together as One CAE, fueled by thousands of passionate individuals operating in a culture where everyone can thrive. We hold ourselves accountable for building an inclusive community at every level, and our comprehensive benefits support you professionally and personally. Together, we are All For shaping a future where safety, sustainability, and inclusivity lead the way. Join us and be part of something bigger—where your impact reaches beyond CAE and helps shape the world of tomorrow.