Air Freight Solution Expert (ID: 712515)

PERSOL Malaysia; Subang Jaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

PERSOL Malaysia is seeking an experienced air freight procurement professional in Subang Jaya to lead supplier management and end-to-end air freight operations. The role focuses on negotiating rates, developing routes and products, and supporting sales with tailored solutions.

You will monitor performance, implement SOPs, and coordinate with global teams to ensure smooth cross-border shipments while maintaining compliance with customs, aviation, and company requirements.

Responsibilities

• Lead air freight procurement and supplier management, covering airlines, freight forwarders, GSA/CSA, ground handlers, customs brokers, trucking, and other logistics partners.
• Negotiate freight rates, capacity, payment terms, service standards, and commercial agreements with key suppliers.
• Develop and maintain strong supplier relationships while monitoring supplier performance, service quality, and cost competitiveness.
• Develop air freight solutions, routes, products, and quotations based on customer requirements, cargo characteristics, capacity, transit time, and cost.
• Support sales and business development teams with customer solutions, market quotations, tenders, and project implementation.
• Monitor end-to-end air freight operations, including booking, customs clearance, pickup, delivery, shipment tracking, and issue resolution.
• Analyze airline rates, capacity, market trends, route performance, and project profitability to optimize transportation solutions and operating costs.
• Develop and maintain SOPs and operational standards while providing air freight product and operational training to sales and operations teams.
• Coordinate closely with internal departments, global network teams, customers, and external partners to ensure smooth cross-border operations.
• Maintain diversified supplier and capacity resources, develop contingency plans, and ensure compliance with relevant customs, aviation, legal, and company requirements.

Job description

• 1. Lead air freight procurement and supplier management, covering airlines, freight forwarders, GSA/CSA, ground handlers, customs brokers, trucking, and other logistics partners.
• 2. Negotiate freight rates, capacity, payment terms, service standards, and commercial agreements with key suppliers.
• 3. Develop and maintain strong supplier relationships while monitoring supplier performance, service quality, and cost competitiveness.
• 4. Develop air freight solutions, routes, products, and quotations based on customer requirements, cargo characteristics, capacity, transit time, and cost.
• 5. Support sales and business development teams with customer solutions, market quotations, tenders, and project implementation.
• 6. Monitor end-to-end air freight operations, including booking, customs clearance, pickup, delivery, shipment tracking, and issue resolution.
• 7. Analyze airline rates, capacity, market trends, route performance, and project profitability to optimize transportation solutions and operating costs.
• 8. Develop and maintain SOPs and operational standards while providing air freight product and operational training to sales and operations teams.
• 9. Coordinate closely with internal departments, global network teams, customers, and external partners to ensure smooth cross-border operations.
• 10. Maintain diversified supplier and capacity resources, develop contingency plans, and ensure compliance with relevant customs, aviation, legal, and company requirements.