AI Solutions Presales Consultant

GenTech AI Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 167,000; Full time

Job summary

GenTech AI Sdn Bhd in Malaysia seeks an AI Solutions Presales Consultant to work with Sales, Product and Technical teams to design practical AI and automation solutions for enterprise customers.

You will translate business processes into technically feasible solutions using AI Agents, AI Workforce, workflow automation, enterprise applications and system integrations, and you will present concepts clearly to customers and management.

Qualifications

• Diploma or Bachelor's Degree in IT, Computer Science, Information Systems or related field.
• 3–7 years of experience in Presales, Solution Consulting, or related roles.
• Strong ability to translate business processes into technology solutions.
• Comfortable conducting customer discovery and requirement discussions.
• Good understanding of enterprise applications, system architecture and integration concepts.

Responsibilities

• Join customer meetings with the Sales team to understand processes and outcomes.
• Conduct requirement discovery covering workflows, data, and systems.
• Translate requirements into practical solution designs and end-to-end workflows.
• Design solutions involving AI Agents, Generative AI, and workflow automation.
• Define high-level solution architecture, data flows and integration needs.
• Prepare and deliver solution presentations, demos and POC scenarios.
• Translate technical concepts into clear business language for customers and management.
• Support Sales in proposals, Scope of Work and RFP/RFI responses.
• Ensure proposed scope is technically feasible and aligned with expectations.

Skills

Business understanding

Solution thinking

Presentation skills

Stakeholder management

Technical knowledge

Education

Diploma or Bachelor's Degree in IT, Computer Science, Information Systems, Engineering, Business Information Systems or related field

Tools

APIs

JSON

Webhooks

Databases

Cloud applications

System integration

Job description

We are looking for an AI Solutions Presales Consultant to work closely with our Sales, Product and Technical teams to design practical AI and automation solutions for enterprise customers.

You will engage customers to understand their business processes, challenges and objectives, then translate them into clear, technically feasible solutions using AI Agents, AI Workforce, workflow automation, enterprise applications and system integrations.

This role is ideal for someone who combines business understanding, solution thinking, technical knowledge and strong presentation skills.

Key Responsibilities

• Join customer meetings with the Sales team to understand business processes, pain points and desired outcomes.
• Conduct requirement discovery covering workflows, users, data, existing systems, integrations and business rules.
• Translate business requirements into practical solution designs and end-to-end workflows.
• Design solutions involving AI Agents, Generative AI, RAG, workflow automation, APIs and enterprise applications.
• Define high-level solution architecture, data flows and integration requirements.
• Identify assumptions, dependencies, constraints and technical risks.
• Work with Product and Engineering teams to validate solution feasibility before commitments are made to customers.
• Prepare and deliver solution presentations, demonstrations and proof-of-concept scenarios.
• Translate technical concepts into clear business language for customers and management.
• Create process flows, solution diagrams and customer journey walkthroughs.
• Support Sales in preparing proposals, Scope of Work, quotations, RFP/RFI responses and implementation approaches.
• Ensure proposed scope is technically feasible and aligned with customer expectations.
• Conduct structured handover to Project Management, Business Analysis and Engineering teams after project award.
• Gather customer and market feedback to support future product improvements.

Requirements

• Diploma or Bachelor's Degree in IT, Computer Science, Information Systems, Engineering, Business Information Systems or related field.
• Around 3–7 years of experience in Presales, Solution Consulting, Business Analysis, Technical Consulting, System Consulting or similar roles.
• Strong ability to understand business processes and translate them into technology solutions.
• Comfortable conducting customer discovery and requirement discussions.
• Good understanding of enterprise applications, system architecture and integration concepts.
• Working knowledge of APIs, JSON, webhooks, databases, cloud applications and system integration.
• Strong presentation, communication and stakeholder-management skills.
• Able to communicate effectively with both business users and technical teams.
• Strong analytical and problem-solving abilities.
• Comfortable working in a fast-moving technology environment.

Advantageous Experience

Experience in any of the following will be an advantage:

• AI Agents and Agentic AI
• Retrieval-Augmented Generation (RAG)
• Workflow automation
• Enterprise software presales
• CRM
• Finance or HR systems
• SaaS solutions
• System integration
• Digital transformation

What We Are Looking For

We are looking for someone who can sit with a customer, understand a business problem and confidently answer:

“How should we solve this?”

You should be able to identify the right combination of AI, automation, enterprise systems and human intervention, then communicate that solution clearly to both customers and technical teams.

You do not need to be a software developer, but you should be technically curious, commercially aware and confident working with engineers.